Devon Grams
Trenton,OH
Summary
Experienced automotive sales and finance professional with over seven years in the industry. Proven track record in sales, finance, and management with a strong focus on customer satisfaction and compliance. Proficient in multiple DMS and CRM systems, and dedicated to training and developing sales teams. Aspiring to make a significant impact in the automotive industry and progress to a General Manager position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Finance Manager
Cronin Automotive
Middletown, OH
03.2020 - 09.2025
- Managed all aspects of the finance and insurance process, ensuring compliance with state and federal regulations.
- Secured financing for customers through various lenders, with a lot of experience with both prime and subprime.
- Developed and maintained relationships with financial institutions and lenders.
- Provided training and support to sales staff on finance products and processes.
- Verified the accuracy of customer information, signed paperwork and contracts with customers.
- Ensured reserves and profits are calculated correctly and deals are funded in a timely manner.
- Desked deals and appraised trades
- Took T.O.'s and trained salespeople.
Sales Professional
Middletown Ford
Middletown, OH
02.2017 - 03.2020
- Consistently met and exceeded monthly sales targets.
- Built strong relationships with customers, resulting in high levels of repeat business and referrals.
- Demonstrated vehicles and explained their features, capabilities, and benefits.
- Became proficient with several different CRM's
Education
High School Diploma -
Springboro High School
Springboro, OH06.2014
Skills
- Proficient in Route One, Dealertrack, Promax, Vin Solutions, Auto Soft, and other DMS and CRM systems
- Strong sales and negotiation skills
- Excellent customer service and relationship-building abilities
- Process-oriented with a focus on compliance
- Effective team leadership and training capabilities
Accomplishments
- Placed in the top 25 for the Northeast region of Ethos Finance Managers over 30 times in the last 4 and a half years.
- Consistently maintained over a $2000 average per copy for 3 years and going.
Certification
Finance and Insurance Certified with Ethos Group and Protective.
Timeline
Finance Manager
Cronin Automotive
03.2020 - 09.2025
Sales Professional
Middletown Ford
02.2017 - 03.2020
High School Diploma -
Springboro High School