DEVON HARRIS
San Antonio
Summary
OBJECTIVE: Motivated individual seeking an Assistant General Manager position to start a career in the gas and entertainment industry. Known for hands-on leadership, strong communication, and the ability to uphold company standards in fast-paced environments, fully aligned with Buc-ee’s expectations for an Assistant General Manager.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Multi‑Department Manager (Kitchen, Front‑of‑House, Bar, Scheduling)
Outback Steakhouse
San Antonio
01.2018 - Current
- Led and developed teams across kitchen, bar, and front‑of‑house operations, supporting 20+ employees and maintaining high performance across all departments.
- Oversaw food quality, bar operations, guest service standards, and shift execution to ensure consistent, high‑quality customer experiences.
- Managed inventory, vendor orders, bar stock, and waste‑reduction strategies to maintain accurate stock levels and control costs.
- Created and optimized weekly schedules for all departments, ensuring proper labor coverage and efficient workflow during peak hours.
- Trained staff in safety, food handling, bar procedures, customer service, and company policies.
- Conducted regular inspections to maintain strict cleanliness, safety, and compliance standards.
- Collaborated with FOH leadership to resolve issues quickly and maintain smooth service during high‑volume periods.
- Supported overall restaurant operations, demonstrating versatility and the ability to step into any leadership role as needed.
Assistant General Manager
Fiesta Village Family Fun Park
Colton
01.2007 - 12.2018
- Exceeded annual sales goals by 5%–20%, contributing to $100,000+ in year‑over‑year revenue growth.
- Directed daily operations and supervised 50+ employees across multiple departments.
- Maintained strict cleanliness and safety standards throughout the park.
- Oversaw inventory levels, ordering, and stock rotation to prevent shortages and maintain accuracy.
- Trained staff in customer service, safety, and operational procedures to ensure consistent guest satisfaction.
- Supported upper management with scheduling, performance evaluations, and conflict resolution.
Manager
Dairy Queen
Colton
01.2007 - 12.2018
- Managed daily store operations including cash handling, scheduling, and inventory control.
- Ensured compliance with health, safety, and cleanliness standards.
- Trained employees on POS systems, food prep, and customer service expectations.
- Reviewed purchase orders and maintained accurate stock levels.
Shipping Unloader
Walmart E‑Commerce Distribution
01.2016 - 12.2017
- Operated material‑handling equipment to move and organize freight efficiently.
- Met productivity and accuracy goals while maintaining safety compliance.
- Completed clerical tasks including data entry and shipment tracking.
Education
High School Diploma -
San Bernardino High School
San Bernardino01.2007
Skills
- High‑Volume Operations Management
- Staff Leadership & Development
- Cleanliness & Safety Compliance
- Inventory Accuracy & Stock Control
- Customer Service Excellence
- Scheduling & Labor Management
- Workflow Optimization
- Training & Performance Coaching
- Cash Handling & Loss Prevention
- Fast‑Paced Environment Adaptability
- POS & Transaction Device Proficiency
- Conflict Resolution & Issue Management
Certification
ServSafe Certified
Timeline
Multi‑Department Manager (Kitchen, Front‑of‑House, Bar, Scheduling)
Outback Steakhouse
01.2018 - Current
Shipping Unloader
Walmart E‑Commerce Distribution
01.2016 - 12.2017
Assistant General Manager
Fiesta Village Family Fun Park
01.2007 - 12.2018
Manager
Dairy Queen
01.2007 - 12.2018
High School Diploma -
San Bernardino High School