Devon Knight
Norman
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Certified EMT-Basic with background in emergency medical services. Familiarity with basic life support techniques and patient care in high-stress situations blends seamlessly with strong communication skills and ability to work well on team-oriented tasks. Contributed significantly to successful operation of previous EMS teams, demonstrating readiness for fast-paced, high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Academy Sports and Outdoors
Norman
04.2024 - 05.2025
- Greeted customers and provided friendly customer service.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Landscape Worker
Tony’s landscape
Noble
05.2021 - 08.2021
- Weeded flowerbeds and spread fertilizer throughout gardens as needed.
- Laid sod pieces over prepared areas of soil in order to establish new lawns.
- Loaded and unloaded materials onto trucks for transport to job sites.
- Climbed on to trees and roofs to cut down limbs and clean house gutters.
Education
Fire Fighter Certifications - Fire 1, Fire 2, Vehicle Extraction
Oklahoma State University, Oklahoma City,OK
Oklahoma City, OK05-2024
EMT Certification - Emergency Medical Technician
Northwest Florida State College
Niceville, FL12-2023
High School Diploma -
Noble High School
Noble, OK05-2023
Skills
- Cash handling
- Customer service
- Sales transactions
- Inventory management
- Conflict resolution
- Team collaboration
- Sales reporting
- Effective communication
- Attention to detail
- Problem solving
- Organizational skills
- Customer satisfaction
- Positive and professional
- Basic math
- Customer focus
- Patience and composure
- Multitasking and organization
- Adaptability and flexibility
- Guest services
- Calm demeanor
- Cash register operation
- Cash management
- Telephone management
- Product knowledge
- Refund handling
- Payment processing
- Merchandise restocking
- Emergency response
- Patient assessment
- Basic life support
- Medical terminology
- CPR certification
- Critical thinking
- Patient care
- Calm under pressure
- Field patient assessments
- Safety compliance
- CPR and first aid
- Splinting and bandaging
- Compassion and empathy
- Direct patient care
- Ambulance driving
Certification
- EMT certification
- Fire certifications
- EMS vehicle driving certification
Affiliations
- Played baseball
- Golf
- Bowl
- Hunt
- Fish
- Special Olympics coach 2022-2023
Accomplishments
- Honor award for best grades in fire school
- Archery state champ for Noble high school
References
References available upon request.
Timeline
Customer Service Cashier
Academy Sports and Outdoors
04.2024 - 05.2025
Landscape Worker
Tony’s landscape
05.2021 - 08.2021
Fire Fighter Certifications - Fire 1, Fire 2, Vehicle Extraction
Oklahoma State University, Oklahoma City,OK
EMT Certification - Emergency Medical Technician
Northwest Florida State College
High School Diploma -
Noble High School