Devon Milan
Woodland Hills,CA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Service Advisor
Lithia
Van Nuys, CA
08.2022 - 02.2026
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Managed service appointments, ensuring efficient scheduling and resource allocation.
- Coordinated communication between customers and technicians to facilitate smooth service processes.
- Resolved customer inquiries and complaints promptly, maintaining positive relationships.
- Maintained high customer satisfaction standards to meet or exceed targets.
Server
Mckenzie River
Missoula, MT
04.2020 - 05.2022
- Delivered exceptional customer service while efficiently managing multiple tables and guest requests.
- Collaborated with kitchen staff to coordinate timely food delivery and address special dietary needs effectively.
- Assisted in maintaining cleanliness and organization of dining area to ensure a positive guest experience.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Sentinel High School
Missoula, MTSkills
- Customer service
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Excellent communication
- Handling customer complaints
- Complaint resolution
Timeline
Service Advisor
Lithia
08.2022 - 02.2026
Server
Mckenzie River
04.2020 - 05.2022
High School Diploma -
Sentinel High School