Key component of 5x in revenue growth and 2.53x in employee growth over 4 years of a Audio Visual Rental company that specialize in large cooperate conventions. With experience and success from a entry level position to leadership.
Work History
Director of Operations
2 Years 1 Month
Sierra Live Productions | 10.2024 - Current
Established and implemented the following departments with SOPs with key roles and responsibilities . Director of Inventory , Logistics Coordinator, Inbound Manager.
Formulated and launched inventory and quoting software with industry unique abilities to improve the speed , accuracy and overall workflow from Sales Team to Shop Technicians.
Maintained 100% of client approval rate with client retention while handling 5x increase in total revenue
Run weekly company-wide meeting with all leadership and key department members for clear communication and goals for upcoming events
Communicate and facilitate show details , pre-prepping / de-prepping , sub-rentals timelines across all departments
Assist with show writing, show detailing, booking and scheduling of in state out of state logistics
Oversee employee payroll , insurance enrollment , workplace injury , scheduling building and trucking maintenance
Oversee employee life cycle with interviewing , hiring , onboarding , training ,
Executed the moving and logistics and layout and workflow of a new company building / warehouse
Warehouse Inventory Manager
7 Months
Sierra Live Productions | 03.2024 - 10.2024
Developed inventory department structure, hierarchy, and role definitions to support operational efficiency
Created SOPs for inventory lifecycle management: purchasing, receiving, processing, and onboarding of new items
Established SOPs for inventory counts, quality control processes, maintenance logs, and asset tracking to ensure accuracy and reliability
Oversaw the increase 2x new inventory across all departments
Warehouse Manager
1 Year 2 Months
Sierra Live Productions | 01.2023 - 03.2024
Built and communicated the roles and responsibilities and SOPs of an inbound/outbound team
Coordinated daily shop schedules to ensure timely preparation and return for shows.
Managed receiving and shipping workflows, verifying incoming and outgoing materials for live events.
Trained staff on safe material handling, equipment storage, and warehouse procedures.
Shop Technician
4 Months
Sierra Live Productions | 09.2022 - 01.2023
Prepared and de-prepped shows by efficiently loading and unloading trucks to ensure timely setup
Organized and maintained warehouse gear, packed cases to specifications, and restocked inventory to support operational readiness
Prepped and de-prepped shows, including loading and unloading trucks
Security Shift Lead
1 Year 9 Months
Green Valley Ranch Resort & Casino | 12.2020 - 09.2022