Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Navarro

Converse

Summary

Dynamic Site Manager with proven expertise at Watershed Car Wash, excelling in team leadership and quality assurance. Enhanced customer satisfaction through effective conflict resolution and efficient operations management. Skilled in site inspection and problem-solving, ensuring safety and optimal performance while training staff to uphold high service standards.

Overview

5
5
years of professional experience

Work History

Site Manager

Watershed Car Wash
11.2020 - Current
  • Supervised daily operations and ensured adherence to safety protocols.
  • Trained staff on equipment usage and customer service techniques.
  • Managed Chemical inventory control and ordered supplies to maintain optimal stock levels.
  • Resolved customer complaints efficiently, improving overall satisfaction ratings.
  • Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
  • Evaluated staff performance regularly through individual meetings, setting clear expectations for improvement when needed.

CSR

Super Suds Car Wash & Auto Repair
10.2020 - 11.2020
  • Operated washing equipment to efficiently clean vehicles and maintain service quality.
  • Maintained cleanliness of work area and equipment, adhering to safety and sanitation guidelines.
  • Collaborated with team members to streamline workflow and enhance overall operational efficiency.

Education

High School Diploma -

James Madison High School
San Antonio, TX
06-2019

Skills

  • Team leadership
  • Site inspection and management
  • Problem-solving
  • Quality assurance
  • Conflict resolution

Timeline

Site Manager

Watershed Car Wash
11.2020 - Current

CSR

Super Suds Car Wash & Auto Repair
10.2020 - 11.2020

High School Diploma -

James Madison High School