Devon Paulk
Pineville,LA
Summary
Experienced in hardware and software installation, with a track record in cybersecurity best practices and advanced reconnaissance. Proven expertise gained from Turner Industries Group L.L.C. and the United States Army. Demonstrates exceptional problem-solving skills and teamwork, optimizing operational efficiency and security protocols.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Computer Repair Technician
Ever-day Computer Services Owner
Pineville, LA
02.2021 - Current
- Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
- Installed operating systems and applications software on customer computers.
- Assessed computer performance issues to identify root cause of problems.
- Provided technical support for customers with both hardware and software related questions.
- Performed virus scans and malware removal on customer computers.
- Diagnosed network connectivity issues and implemented solutions.
- Replaced defective parts on customers' computers in a timely manner.
- Managed inventory of spare parts used in computer repairs.
- Resolved printer issues by troubleshooting drivers or replacing faulty parts.
- Completed data recovery from failed hard drives using specialized tools and techniques.
- Set up wireless networks for home users utilizing the latest security protocols.
- Conducted regular maintenance checks to ensure optimal system performance.
- Repaired laptops by replacing broken screens or other malfunctioning parts.
- Assisted customers with setting up email accounts, web browsers.
- Created detailed reports documenting all repair activities performed.
- Trained end-users on basic computer use and proper maintenance procedures.
- Assisted customers with new computer and accessory purchases.
Pipefitter
Turner Industries Group L.L.C.
Baton Rouge, LA
05.2015 - 06.2024
- Read blueprints and diagrams to determine the type of pipe and tools needed for each job.
- Install, maintain, and repair pipes used in heating, cooling, lubricating, sprinkler systems, manufacturing processes, and waste disposal.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Assemble and secure pipes by welding joints or using cement or solder.
- Measure, cut, thread, groove, bend and install piping according to specifications.
- Inspect work areas to ensure that they are clean and free from obstructions.
- Test plumbing systems for leaks using air pressure gauges or other testing devices.
- Perform routine maintenance on equipment such as checking fluid levels or replacing gaskets when necessary.
- Install supports for pipes to keep them in place during installation process.
- Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.
- Maintain records of all work performed including materials used and time taken.
- Provide technical advice regarding design specifications of piping systems.
- Observed safe work rules and utilized fall protection and PPE.
- Read and interpreted specifications, diagrams and blueprints for job.
- Used valve keys and wrenches to turn valves and shut off water from pipe sections.
Cavalry Scout (19D)
United States Army
United States, United States
01.2011 - 05.2014
- Conducted reconnaissance operations to identify and report enemy locations, strengths, and weaknesses.
- Performed scouting missions while providing security for maneuver elements in combat environments.
- Monitored enemy movements on the battlefield using binoculars, night vision devices, and other observation equipment.
- Assisted in constructing defensive positions such as foxholes and trenches.
- Maintained communication with other units through radio transmissions or visual signals.
- Conducted route reconnaissance to determine safe passage for friendly forces.
- Performed maintenance on vehicles and weapons systems to ensure proper operation during missions.
- Provided fire support by operating various weapons systems such as machine guns, mortars, rocket launchers, and anti-tank missiles.
- Observed hostile activity from concealed positions to provide early warning of potential threats.
- Coordinated air strikes with ground commanders to maximize the effect of aerial assets on target areas.
- Inspected terrain before advancing friendly forces to identify potential hazards or obstacles.
- Tracked enemy movements using advanced surveillance techniques such as radar tracking or satellite imagery.
- Operated unmanned aerial vehicles to provide real-time data regarding terrain features or hostile activity.
- Instructed new soldiers in basic infantry tactics such as patrolling procedures or battle drills.
- Succeeded in training team members and foreign weapons operators in adapting to changing operational environments which resulted in minimizing employee injuries.
Education
Certificate of Completion - PUMA AE UAV
United States Army
02-2012
Some College (No Degree) - Cyber Security
Institute of Data
Lafayette, LASome College (No Degree) - Welding
Baton Rouge Community College
Baton Rouge, LASkills
- Hardware and software installation
- Hardware testing
- Software Installation
- Technical Support
- Data Recovery
- Virus Removal
- System Upgrades
- Cybersecurity best practices
- Advanced reconnaissance
- Intelligence Gathering
- Terrain analysis
- Radio Communications
- First Aid administration
- Survival skills
- Combat mission readiness
- Problem-solving abilities
- Multitasking
- Emergency Response
- Terrain Navigation
- Time management abilities
- Professionalism
- Problem-solving aptitude
- Computer Literacy
- Field Reconnaissance
- Combat training
- Attention to Detail
- Teamwork and Collaboration
- Artillery tactics
- Tactical Operations
Certification
- Puma AE UAV operator
- BFT systems operator
- Air assault
- Institute Of Data Cyber Security Boot Camp
Timeline
Computer Repair Technician
Ever-day Computer Services Owner
02.2021 - Current
Pipefitter
Turner Industries Group L.L.C.
05.2015 - 06.2024
Cavalry Scout (19D)
United States Army
01.2011 - 05.2014
Certificate of Completion - PUMA AE UAV
United States Army
Some College (No Degree) - Cyber Security
Institute of Data
Some College (No Degree) - Welding
Baton Rouge Community College