Devon Savage
Hyattsville
Summary
I am a reliable and hardworking individual, with the skills and motivation to accomplish multiple tasks at hand. Being a Business Administration major with the ability to engage in customer interaction and customer service, and provide whatever information a client or customer may need. With prior experience as a Division I athlete, I know the discipline and teamwork aspects needed to accomplish overall team success. I am a highly passionate and competitive person when it comes to my work, although I do not begin to get discouraged when things turn for the worst.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Parks and Recreation Department
07.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Inclusive Recreation Coordinator
Your With Us Program
08.2024 - Current
- Included participants in practices, home and away games, as well as team activities. I also interacted with the participants outside of practices and games.
- Sought out opportunities to improve service levels and corrected problems.
- Built professional relationships with patrons and assisted with special needs and requests.
- Provided customer service to patrons by responding to inquiries and addressing complaints in a timely manner.
Sports Operations Coordinator
Merrimack College Athletic Department
07.2024 - 09.2024
- Maintained accurate records of all operational activities.
- Ensured that equipment was properly maintained according to established policies and procedures.
- Created flyers, social media communication and brochures for established programs and events.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
BBA - Sports Management
Merrimack College
North Andover, MA05-2025
Skills
- Special event planning
- Team collaboration
- Outdoor recreation
- Client engagement
- Records management
- Activities coordination
- Project management
- Customer service
- Communication skills
- Problem solving
Education and Training
BBA
Sports Management
Merrimack College, North Andover,
MA
May 2025
Timeline
Customer Service Representative
Parks and Recreation Department
07.2025 - Current
Inclusive Recreation Coordinator
Your With Us Program
08.2024 - Current
Sports Operations Coordinator
Merrimack College Athletic Department
07.2024 - 09.2024
BBA - Sports Management
Merrimack College
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