devon scholl
Bridgeport,NY
Summary
Dynamic Account Manager with a proven track record at Coca-Cola, excelling in client relationship management and strategic account growth. Skilled in analyzing sales data to drive performance and enhance customer satisfaction. Adept at building strong client rapport and collaborating with teams to implement effective marketing initiatives, resulting in high client retention.
Overview
23
23
years of professional experience
Work History
Account Manager
Coca-Cola
Syracuse, NY
07.2022 - Current
- Developed strategic client relationships to drive account growth and retention.
- Implemented targeted marketing initiatives, enhancing brand visibility across key accounts.
- Analyzed sales data to identify trends, informing account strategies and decision-making.
- Collaborated with cross-functional teams to streamline operations and improve service delivery.
- Led contract negotiations, ensuring favorable terms and alignment with organizational goals.
- Conducted quarterly business reviews, assessing performance against targets and adjusting strategies accordingly.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Sales Representative
Core-Mark International
Wilkes-Barre, PA
02.2019 - 05.2021
- Analyzed customer feedback to improve service delivery and address concerns promptly.
- Monitored inventory levels to ensure product availability for customers during peak times.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Representative
Jones McIntosh Tobacco Co.
Syracuse, NY
01.2003 - 01.2018
- Engaged customers to identify needs and recommend appropriate products.
- Maintained up-to-date knowledge of product offerings and industry trends.
- Processed sales transactions accurately and efficiently to enhance customer satisfaction.
- Collaborated with team members to develop effective sales strategies and initiatives.
- Assisted in training new staff on sales techniques and product knowledge.
- Executed promotional campaigns to boost brand awareness and drive sales growth.
Education
Aquatic And Fisheries Science
SUNY Esf
Syracuse, NYComputer Art And Desing
Alfred State
Alfred, NYArt
Onondaga Community College
Syracuse, NYSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Relationship building
- Sales development
- Goals and performance
- Client rapport
Timeline
Account Manager
Coca-Cola
07.2022 - Current
Sales Representative
Core-Mark International
02.2019 - 05.2021
Sales Representative
Jones McIntosh Tobacco Co.
01.2003 - 01.2018
Aquatic And Fisheries Science
SUNY Esf
Computer Art And Desing
Alfred State
Art
Onondaga Community College