Devon Taylor
Newark,NJ
Summary
Dynamic professional with a proven track record at Vanguard, excelling in customer service and shelf stocking. Skilled in managing high-pressure situations and enhancing customer satisfaction, demonstrated through effective team leadership at McDonald's. Adept at fostering positive relationships and boosting productivity by setting clear goals. Committed to continuous learning and maintaining a positive attitude.
Overview
9
9
years of professional experience
Work History
Crew Manager
McDonald's
Newark, NJ
01.2015 - 03.2016
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
- Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
- Boosted productivity by setting clear goals and expectations for each crew member.
- Established positive relationships with clients, fostering long-term partnerships for future projects.
Host
IHOP
Union, NJ
03.2022 - 04.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Stocker and Loader
Vanguard
Carteret, NJ
06.2023 - 12.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
Diploma -
Westside High School
Newark, NJSkills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
Timeline
Stocker and Loader
Vanguard
06.2023 - 12.2023
Host
IHOP
03.2022 - 04.2023
Crew Manager
McDonald's
01.2015 - 03.2016
Diploma -
Westside High School