Devon Thomas
Dallas
Summary
Dynamic logistics manager with a proven track record at Ace Mover, enhancing operational efficiency and customer satisfaction. Skilled in team leadership and process improvement, I successfully reduced turnaround time for client requests while fostering a culture of safety and collaboration. Adept at multitasking and clear communication, I drive continuous improvement initiatives.
Overview
10
10
years of professional experience
Work History
Manager
Ace Mover
Arlington, TX
04.2016 - Current
- Streamlined logistics operations, enhancing efficiency in moving coordination.
- Oversaw team performance, ensuring adherence to safety protocols and operational standards.
- Implemented process improvements that reduced turnaround time for client requests.
- Trained and mentored staff on best practices in customer service and operational workflows.
- Coordinated cross-functional efforts to enhance overall service delivery and customer satisfaction.
- Led team meetings focused on performance metrics and continuous improvement initiatives.
Forklift Operator
Maverick Fulfillment
Dallas, TX
08.2023 - 10.2024
- Streamlined logistics operations, enhancing efficiency in moving coordination.
- Oversaw team performance, ensuring adherence to safety protocols and operational standards.
- Implemented process improvements that reduced turnaround time for client requests.
- Trained and mentored staff on best practices in customer service and operational workflows.
- Coordinated cross-functional efforts to enhance overall service delivery and customer satisfaction.
- Led team meetings focused on performance metrics and continuous improvement initiatives.
Education
High School Diploma - General Studies
Eagle Advantage Technical High School
Duncanville, TX05-2002
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Cross-functional teamwork
- Clear communication
- Safety procedures
- Work prioritization
- Adaptability and flexibility
- Multitasking
- Multitasking Abilities
Timeline
Forklift Operator
Maverick Fulfillment
08.2023 - 10.2024
Manager
Ace Mover
04.2016 - Current
High School Diploma - General Studies
Eagle Advantage Technical High School