Devon Tompane
New York
Summary
Dynamic Clinical Account Specialist with four years of electrophysiology experience driving success with key opinion leaders across multiple major health systems, including Mount Sinai and leading academic centers nationwide. Adaptable professional with a strong foundation in customer relationship management, mentorship, and problem-solving. Known for effectively leading complex projects and enhancing team collaboration to achieve significant results in clinical settings. Recognized as a field expert through cross-functional collaborations with a focus on competitive analysis and education initiatives.
Overview
5
5
years of professional experience
Work History
Clinical Account Specialist Pro
Johnson & Johnson MedTech
New York
01.2026 - Current
- Providing continuous trusted coverage across the Mount Sinai system.
- Leading coverage of Mount Sinai pediatric EP lab.
- Re-established trust and market share by managing a complex customer relationship at MSM.
- Became team lead of Mount Sinai In-Service program.
- Coordinated full flume and simulator Varipulse In-Service with Professional Education for Mount Sinai System, enhancing training effectiveness: April 2026.
- Conducted field training for a Foundations and Advanced trainee: Q1 2026.
- Partnered with Professional Education to build a new fellows hand-off platform: Q1 2026.
- Presented as Field Expert on national Farapoint Webinar: February 2026.
- Supporting data collection on new Competitive Intelligence Portfolio in partnership with Field Marketing.
Clinical Account Specialist III
Johnson & Johnson MedTech
New York
07.2025 - 12.2025
- Provided flexible coverage with all physicians across Mount Sinai and Mount Sinai Morningside accounts.
- Continued as Competitive PFA Champion for all of 2025.
- Kept up with cross-company competitive therapeutic collaborations at Sinai.
- Maintained role as member of Mount Sinai In-Service program team.
- Led a graduated fellow's transition to practice handoff with Miami team.
- Completed mentorship for ACAS Internship Program: Summer 2025.
- Advanced SME: July 2025.
- Assisted with OMNYPULSE clinical trial cases at Mount Sinai.
- Attended Sales Foundations training: December 2025.
Clinical Account Specialist I
Johnson & Johnson MedTech
New York
10.2024 - 06.2025
- Mastered workflows and cultivated relationships across Mount Sinai system.
- Identified key physician targets to enhance OCE penetration into accounts.
- Joined EP fellows In-Service program team at Mount Sinai.
- Presented at CARTO Technology Institute course in collaboration with Professional Education in Cincinnati, OH: October 2024.
- Earned title of Competitive PFA Champion to highlight expertise in competitive strategies.
- Presented on competitive intelligence at New York Regional Meeting: March 2025.
- Presented to Hawaii POD on competitive technologies: April 2025.
- Supported CARTO Core Topics course with Professional Education in West Palm Beach, FL: May 2025.
- Led collaboration across companies for hybrid CARTO diagnostic and competitive therapeutic cases at Mount Sinai, integrating efforts with Field Medical compassionate use, Boston Scientific, and Medtronic.
- Covered Field Medical/CARTO clinical trial cases internationally with Dr. Reddy in Prague: December 2024 and June 2025.
- Co-Mentor of ACAS Internship Program: Summer 2025.
Clinical Account Specialist I
Johnson & Johnson MedTech
San Francisco
03.2023 - 09.2024
- Provided reliable case coverage across UCSF, Stanford, Palo Alto VA, and CPMC.
- Managed our most difficult customer relations, earning trust and driving sales goals.
- Drove OCE penetration into accounts while converting competitive cases.
- Earned most competitive cases in SF KA: Q2 2024.
- Launched Pathfinder Mentorship program in SF KA region.
- SF KA Help Request Champion of the Year 2023.
- Top three in territory for cases covered annually.
- Led EP fellows and staff In-Service educational programs monthly (completed the most In-Services for the entire PC area in 2024).
- Member of nationwide In-Service task force, as nominated by AVP.
- ACAS Internship Pilot Program Mentor: Summer 2024.
- Foundations SME: August 2024.
- Ran fellows program at California HRS: September 2024.
- Completed Field Trainer certification.
Associate Clinical Account Specialist
Johnson & Johnson MedTech
San Francisco
07.2022 - 03.2023
- Completed Foundations, Advanced, and Capstone phases of electrophysiology mapping training, enhancing knowledge and skills for effective clinical support.
- Acted as troubleshooting resource during cases, ensuring seamless procedure execution and minimizing disruptions.
- Facilitated product demonstrations and educational sessions for EP staff and fellows, improving product understanding and usage among clinical teams.
Clinical Laboratory Intern
SummerBio LLC (Advanced Laboratory Automation)
Menlo Park
06.2021 - 08.2021
- Accessioned and analyzed tests of clinical COVID-19 samples.
- Implemented the use of strict protocols and practices.
- Streamlined records of laboratory data for the Quality Assurance department.
COVID-19 Policy Coder
University of Oxford (Blavatnik School of Gov't)
01.2021 - 06.2021
- Evaluated local, regional, national, and international COVID-19 policies to inform data collection and reporting.
- Collaborated with UT-Oxford Project research team to support comprehensive analysis of COVID-19 policies.
- Encoded data into the Oxford COVID-19 Government Response
Tracker (OxCGRT).
Education
Bachelor of Science - Public Health
The University of Texas At Austin
Austin, TX05-2022
Skills
- Electrophysiology mapping
- Customer relationship management
- Client and peer education sessions
- Competitive analysis
- Strategic insight
- Problem-solving
- Team collaboration
- Cross-functional teamwork
- Strong communication
- Adaptability in clinical and professional settings
Timeline
Clinical Account Specialist Pro
Johnson & Johnson MedTech
01.2026 - Current
Clinical Account Specialist III
Johnson & Johnson MedTech
07.2025 - 12.2025
Clinical Account Specialist I
Johnson & Johnson MedTech
10.2024 - 06.2025
Clinical Account Specialist I
Johnson & Johnson MedTech
03.2023 - 09.2024
Associate Clinical Account Specialist
Johnson & Johnson MedTech
07.2022 - 03.2023
Clinical Laboratory Intern
SummerBio LLC (Advanced Laboratory Automation)
06.2021 - 08.2021
COVID-19 Policy Coder
University of Oxford (Blavatnik School of Gov't)
01.2021 - 06.2021
Bachelor of Science - Public Health
The University of Texas At Austin