Devon Webster

• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Controlled costs and optimized spending via restructuring of budgets for labor.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Accomplished multiple tasks within established timeframes.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Monitored multiple departments; Servers, kitchen, box office, service support, and bar.
• Handled all financial logs and daily income.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• High volume work place, on average 40 guest at a time and serving multiple tables.
• Used slow periods to restock supplies,
• Cultivated relationships with regular customers.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Collect all server checkouts and tips.
• Maintain the flow of operation on the floor.
• Assist all servers and service support with any problems during the shift.
• Maintain clean work space at all times.
• Checkout out all closing duties and theater presence at the end of the shift.
• Train all new servers.
• Provide new employees with all the knowledge they need to operate and be successful in the role.
• Ensure that new employees are meeting the goals given to them in the amount of time they have for training. Also to ensure everything is properly getting done each day.

in charge of cooking all of the food and stocking the line at all times.

Maintaining proper inventory of all food items.

inputting inventory logs at end of shift.

Maintaining proper work flow and organization in the kitchen throughout the shift.

Assisting other staff with any duties or help when necessary.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Analyzed equipment breakdowns using various troubleshooting methods.
• Directed staff and managed daily shift.
• Took orders, prepped and cooked all orders and served orders.
• Handled all daily cash revenue and sales.
• Worked directly with prep cooks at commissary space in the am and loaded all items for the day into Company vehicle and transferred all items to the truck for the day.
• worked and manged multiple catering and event parties throughout the week.

• Completed on-time deliveries by choosing best and most efficient routes.
• Verified daily deliveries against shipping instructions before delivering to customers.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Delivered and catered multiple online orders daily.
• Assembled Sandwich, veggie and fruit trays for catering.
• Food preparation.
• Lobby attending.
• Financial and tip log and checkout daily

• Started out Bussing tables
• Promotion to serving
• Promotion to prep and line cook
• Maintained clean work enviorment
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Created identical dishes numerous times daily with consistent care, attention to detail and quality.
• Mastered diverse ingredient use and cooking techniques and delivered creative dishes that supported [Number] percent sales volume increase.