Devona Riley
Stockbridge,GA
Summary
Dedicated medical professional whom demonstrated skills as a Certified Nurse Assistant, ARU Cardiac Procedure Tech, Patient Care Technician, and Secretary,Radiology Scheduling, referrals ,medical assisting and patient health. Enthusiastically offers a positive prospective on delivering exceptional customer Service and patient registration, in a fast pace clinical setting. Ability to schedule medical appointments in a clinical and hospitals environment such as but not limited to Nuclear medicine, Oncology, radiology oncology, head and neck Oncology,Surgery and Urology,preventive medicine,Psychiatry programs such as EPIC,Cerner,Power Chart,Ability to identify patient information maintaining codes for HIPPA. Advanced Knowledge of medical terminology specific to medical diagnoses and procedures. Microsoft Word, Microsoft Excel, Email, Internet, Faxing, Muse, Medi Tech, Epic System, Cerner, POS, EKG, Testing, Bladder Scanning, Telemetry Monitoring, Glucose Meter. Arranged and scheduled MRI’s,Ultra Sounds, CT Scans, Xray Scans,Pet Scans. Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision. Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Trustworthy individual offering several years working as qualified technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
Overview
26
26
years of professional experience
Work History
Northside Hospital
10.2023 - Current
- 40 Hrs+ scheduler II-Lung Cancer Screening Team
- Performs radiology scheduling in high volume fully computerized environment
- Acts as a professional liaison for staff,other hospital personnel,medical staff and physicians’ offices
- Uses general knowledge of advanced medical terminology,radiological procedures,exams,preparations, exams sequencing and other related functions
- Crossed trains members to understand scheduling protocols for all Northside Hospitals surgical and clinical facilities pre assessment areas
- Trains team members to understand scheduling protols for all Northside Hospital surgical and clinical facilities pre assessment areas
- Schedules surgical procedures and equipment for multiple surgical facilities to ensure physicians request for and instruments can be granted;with the ability to conflict check equipment ,surgeon or time history using various EMR programs
- Notifies material management or appropriate staff member via phone and email when scheduling procedures requiring special equipment or implants and follows up to assure its availability
- Telephones surgeons’ offices daily to schedule and confirm surgical appointments
- Answers 150-300 calls per day
- Pre Certs 50-100 patients per day utilizing various methods such as insurance websites such as but not limited to,Availity, Eviivore, Health Help, AIM,UHC, via phone and email to attain pre-authorization.
Cardiac Procedure Technician / Telemetry
Piedmont Henry
Stockbridge, GA
09.2022 - 09.2023
- Monitor
- Assisted with admitting registration – gathered patient information and medical history
- Performed pre surgery hooked patients to monitors, inserted IVs, shaved patients, checked patient’s blood sugar, and checked patient vitals
- Performed post surgery prep (assisted with patient recovery) - left heart cath TR bands, sheet pulling, held pressure, monitored vitals, assisted with vascular studies
- Assisted with transport of in/out patients
- Assisted with cardio conversions – assisted with TEE
- Performed EKGs and provided interpretations and ran Istat
- Assisted in stress lab with nuclear medicine
- Answered phones in clinical setting to schedule appointments
- Locate patient in EPIC to identify placement in the hospital
- Extract information from EMR to create reservation for placement
- Reviewed charts to ensure incorrect items are not documented
- Review chart to ensure confirmation of status
- Create new reservations for patients outside of OHS system for immediate attention
- Initiate orders for future bed planning through region for prospective patients
- Maintain and execute all incoming orders for beds needed within the OHS system
Patient Care Technician/Secretary
Northside Hospital
Lawrenceville, GA
03.2022 - 12.2022
- Patient Care – Used as a Floater to help where needed
- Perform all patient care ADL’s, vital signs, and accu-checks
- Clerical work – Word processing, Medi tech, epic system, faxing, charting, scheduling patient appointments
- Schedule patient appointments and work with case management.
Travel Certified Nursing Assistant
Piedmont Eastside Medical Hospital
Snellville, GA
01.2022 - 03.2022
- Assigned to work in the following areas: Rehabilitation, PCU, ICU, CSU, Med-surge, surgical floor, mental health floor
- Patient Care – Used as a Floater to help with – joint and spine, and rehabilitation
- Clerical work – Word processing, Medi tech, epic system, faxing, charting, scheduling patient appointments
Patient Care Technician
Medical Solutions Staffing Services
Omaha, NE
11.2019 - 03.2022
- Worked in neuroscience ICU – Bedside care – performed all patient care ADL’s, vital signs, accu-checks
- Performed straight caths, made beds, gave baths, assisted with physical therapy
- Clerical work – answered phones
- Performed EKGs and provided interpretations
Phoebe Putney Memorial Hospital
Albany, GA
11.2019 - 01.2022
- Assigned to work in the following areas: Oncology, ICU, COVID patients
- Patient Care - vital signs, glucose checks and more
- Clerical work - Word processing, Medi tech, epic system, faxing, charting, scheduling patient appointments
- Telemetry Monitor - Performed EKGs and provided interpretations
- Performed front office clerical duties such answering telephones,check in/check-out patients and record processing as requested by Clinical Adminstrator
- Scheduled, facilitated and attended clinic staff meetings as required.
Certified Nursing Assistant / Secretary
Piedmont Henry Hospital
Stockbridge, GA
11.2017 - 11.2019
- Med Surge / Telemetry Monitor
- Worked with critical care patients in a fast-paced work environment
- Ensured patients received the best healthcare experience possible, followed doctor and nurse instructions
- Followed and maintained safety protocols
- Offered excellent customer service to patients and their families to ensure patients were treated with the utmost respect and dignity while getting well
- Performed EKGs and provided interpretations
Certified Nursing Assistant/Certified Medication Aide of Georgia, •Shift lead
Arbor Terrace of Hamilton Mill
Dacula, GA
07.2014 - 11.2017
- Responsible for ensuring staff stayed on task with job responsibilities in caring for patients and responsible for ensuring staff followed safety protocols
- Administered medication three times a day to patients
- Corresponded with doctors and physical therapist on care plans for patients
- Attended committee meetings to help strategize health plans for the patients and assisted with behavioral interventions and medication assistance treatment.
EKG Tech / Stress Technician
Henry Medical Hospital
Stockbridge, GA
08.1998 - 07.2014
- Hrs+
- ARU Cathlab
- Assisted with admitting registration – gathered patient information and medical history before surgery
- Performed pre surgery prep – hooked patients to monitors, inserted IVs, shaved patients, checked patient’s blood sugar, checked patient’s temperatures, and pulses
- Performed post surgery prep – assisted with patient recovery after surgery (left heart cath, TR bands, sheet pulling, held pressure, monitored vitals, assisted with vascular studies)
- Assisted with transport of in/out patients
- Assisted with cardio conversions
- Performed EKGs and provided interpretations and ran Istat labs, Assisted doctors and nurses with nuclear medicine with administering thyme medication
- Responsible for stress testing, ran the heart monitoring machine and reported results to the doctor
- Responsible for taking patients’ vitals and reporting results to the doctor
- Handled medical billing – billed insurance companies for payment
- Answered incoming calls to schedule for EKG’s and Stress Testing
- Obtained Medical History for the Doctor’s
- Gather and analyze information, to conduct stress Testing
- Provided patient education for all appointments,lab work and assisted Nuclear Medicine
- Maintained and operated Stress equipment and Ekg machines PAGE 1 of 2
Education
TRAININGS Certified Nursing Assistant License (Georgia) Nursing Registry Medication Aide License (Georgia) American Red Cross Training - CPR Certification American Red Cross Training – Basic Life Support - Licensed Practical Nurse
South College
01.2022
Healthcare Management
Ashford University
01.2014
Sociology
Kirkwood Community College
01.1992
Skills
- Customer Service
- Cost Control
- Blueprint Reading
- Component Replacement
- Machinery calibration
- OSHA Compliance
- Active Listening
- Friendly, Positive Attitude
- Clerical Support
- Flexible and Adaptable
- Team Management
- Organization
- Time Management
- Networking
- Training & Development
- Customer Relations
- Attention to Detail
- Problem Resolution
- Written Communication
Timeline
Northside Hospital
10.2023 - Current
Cardiac Procedure Technician / Telemetry
Piedmont Henry
09.2022 - 09.2023
Patient Care Technician/Secretary
Northside Hospital
03.2022 - 12.2022
Travel Certified Nursing Assistant
Piedmont Eastside Medical Hospital
01.2022 - 03.2022
Patient Care Technician
Medical Solutions Staffing Services
11.2019 - 03.2022
Phoebe Putney Memorial Hospital
11.2019 - 01.2022
Certified Nursing Assistant / Secretary
Piedmont Henry Hospital
11.2017 - 11.2019
Certified Nursing Assistant/Certified Medication Aide of Georgia, •Shift lead
Arbor Terrace of Hamilton Mill
07.2014 - 11.2017
EKG Tech / Stress Technician
Henry Medical Hospital
08.1998 - 07.2014
TRAININGS Certified Nursing Assistant License (Georgia) Nursing Registry Medication Aide License (Georgia) American Red Cross Training - CPR Certification American Red Cross Training – Basic Life Support - Licensed Practical Nurse
South College
Healthcare Management
Ashford University
Sociology
Kirkwood Community College