Devonate Dorsey
Los Angeles,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
4043
4043
years of post-secondary education
1
1
Certification
Work History
Security Officer
California bodyguard inc
6401 Warner Ave Unit 589 Huntington Beach, CA 926, CA
07.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, providing first aid and coordinating emergency services.
- Prepared detailed reports on security incidents and daily activities for management review.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated all reported incidents of theft or vandalism on premises.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Searched bags manually to identify prohibited items and contraband.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
Sous Chef
The Mirage Casino and Hotel (Heritage Steak house)
3400 S Las Vegas Blvd Las Vegas, NV 89109 United , NV
10.2023 - 06.2024
- Managed daily kitchen operations to ensure efficient food preparation.
- Monitored food presentation and quality standards before serving dishes.
- Collaborated with front-of-house staff to enhance guest dining experiences.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Conducted frequent line checks to keep food at proper temperatures in holding zones.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
- Enforced portion control guidelines to minimize costs associated with overproduction.
- Established standard procedures for plating presentations.
- Performed weekly inspections of all equipment for safety compliance.
- Analyzed customer feedback to identify areas of improvement in service or product quality.
- Observed food safety and sanitation protocols to reduce germ spread.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Prepared workstations with ingredients and tools to increase efficiency.
Remote Customer Service Representative
Humano
01.2021 - 12.2023
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Retained a high-volume workflow within a fast paced environment, assisting an average of 500+ customers at any given week and always met performance benchmarks in all areas
- Handle confidential information and documents with discretion and maintain their proper organization
Education
Certificate In Culinary Arts - Culinary
Culinary Institute of LeNotre
Houston , Tx 01.2024 - 03.2026
Business Administration -
University of Houston
Diploma -
Whitney Young High School
Skills
- Customer service
- Data entry
- Emergency response
- Security systems
- Culinary techniques
- Food safety
- Interior and exterior patrol
- Crisis management
- Detail-oriented
- Emergency evacuation procedures
- Shift work experience
- Workplace violence prevention
- High level of integrity
- Surveillance
- Conflict de-escalation
- Knife skills
- Plating
- Garnishing and plating
- Food presentation
- Positive and professional
- Ingredient knowledge
- Portion control
- Menu memorization
- Foodservice
- Allergen awareness
- Bread baking
- Food preparation
- Sanitation procedures
- Cooking techniques
- Kitchen leadership
- Pastry skills
- Verbal and written communication
- Safe food handling
- Time management
- General security
- Incident reporting
- Crime prevention methods
- Patrol operations
- Threat management
- Surveillance expertise
- Cybersecurity awareness
- Entrance control
Certification
- Driver's License
- Certified Project Manager
Timeline
Security Officer
California bodyguard inc
07.2024 - Current
Certificate In Culinary Arts - Culinary
Culinary Institute of LeNotre
01.2024 - 03.2026
Sous Chef
The Mirage Casino and Hotel (Heritage Steak house)
10.2023 - 06.2024
Remote Customer Service Representative
Humano
01.2021 - 12.2023
Business Administration -
University of Houston
Diploma -
Whitney Young High School