DEVONE A. STUBBS II
Summary
Account Manager with 6+ years of experience in managing client relationships within the healthcare sector. Proficient in project and program management, data analysis, and logistics coordination, with a strong focus on optimizing strategies and ensuring compliance with industry standards. Demonstrates exceptional leadership and customer engagement skills, committed to delivering innovative solutions and building new and improved strategic partnerships.
Overview
8
8
years of professional experience
Work History
Corporate Account Manager
The Blood Connection
Upstate
09.2024 - Current
- Manage client relationships and drive revenue growth through strategic account planning, while developing customized solutions for blood product distribution.
- Analyze market trends and client needs to optimize blood product inventory management and distribution strategies.
- Fostered a team-oriented environment by mentoring junior staff, enhancing their skills and boosting overall team performance in client service.
- Process donor documentation with precision, ensuring compliance with regulatory requirements and maintaining accurate records for blood collection.
- Monitor donor well-being throughout collection process, respond swiftly to concerns, and implement preventive measures to ensure safety.
- Evaluated donor feedback to identify areas for improvement, driving initiatives that resulted in noticeable gains in donor satisfaction.
Project Assistant
Robert Half
Greenville
03.2024 - 08.2024
Funeral Operations / Medical Assistant
Wylie Funeral Homes P.A
Baltimore
07.2021 - 08.2023
- Managed end-to-end funeral operations, coordinating with families to provide compassionate service while ensuring smooth logistics and compliance with regulations.
- Orchestrated memorial services and ceremonies, maintaining meticulous attention to family requests and cultural traditions.
- Partnered with vendors, religious leaders, and staff to deliver dignified services while maintaining professional standards and timeline adherence.
Fulfillment Specialist
Marathon Staffing
Clinton
06.2020 - 07.2021
- Led warehouse operations team, optimized fulfillment processes, and implemented inventory tracking systems that reduced processing time and enhanced accuracy.
- Monitored inventory levels, supervised order fulfillment processes, and maintained accurate documentation while ensuring compliance with safety protocols.
- Coordinated with multiple departments to improve invoice processing, while maintaining strong vendor relationships and precise documentation.
Administrative Assistant
BCP INC
Halethorpe
04.2018 - 10.2018
- Provided crucial administrative support, managed scheduling and handled sensitive financial information with exceptional attention to detail.
Youth Center Volunteer
SPK Inc
Owings Mills
06.2017 - 11.2017
- Mentored and supported youth through educational activities, fostering personal development and building strong community connections at SPK Inc.
- Led daily youth engagement programs, implemented structured activities, and enhanced participant satisfaction through targeted support initiatives.
Education
High School - Biology & Digital Marketing
Mount Saint Joseph Catholic High School
MD, United StatesHigh School - Engineering & Technology
Baltimore Polytechnic Institute
MD, United StatesBachelor's Degree - Criminal Justice & Sociology
Fairmont State University
Fairmont, WV, United StatesCertified Associate In Project Management -
Clemson University
Clemson, SC, United StatesProject Management Professional -
Clemson University
Clemson, SC, United StatesArtificial Intelligence And Career Empowerment Certification - Business Administration and Management
University of Maryland, College Park
College Park, MDSkills
- Project Management
- Program Management
- Client Relationship Building
- Market Research
- Logistics Coordination
- Business Strategies
- Team Leadership
- Customer Engagement
- Time Management
- Process Improvement
- Problem Solving
Timeline
Corporate Account Manager
The Blood Connection
09.2024 - Current
Project Assistant
Robert Half
03.2024 - 08.2024
Funeral Operations / Medical Assistant
Wylie Funeral Homes P.A
07.2021 - 08.2023
Fulfillment Specialist
Marathon Staffing
06.2020 - 07.2021
Administrative Assistant
BCP INC
04.2018 - 10.2018
Youth Center Volunteer
SPK Inc
06.2017 - 11.2017
High School - Biology & Digital Marketing
Mount Saint Joseph Catholic High School
High School - Engineering & Technology
Baltimore Polytechnic Institute
Bachelor's Degree - Criminal Justice & Sociology
Fairmont State University
Certified Associate In Project Management -
Clemson University
Project Management Professional -
Clemson University
Artificial Intelligence And Career Empowerment Certification - Business Administration and Management
University of Maryland, College Park
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