Summary
Overview
Work History
Education
Skills
Certification
Serv Safe Certified
Work Availability
Timeline
Generic

Devon M DeBias

Easton,PA

Summary

Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience
1
1
Certification

Work History

General Manager

Summerwood/Tacobell
04.2010 - Current
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • I am a training Manager for summerwood.
  • I have trained and promoted 5 RGM and I have trained and promoted over 30+ Shift managers.
  • My Mcp is always above standards.
  • In the past 5 years I have opened 3 brand new stores.
  • In 2016 I was 3rd in the company out of 100 stores.
  • I have passed all my cores with great scores and I also had a perfect core.
  • I am on the bench to move up to area coach or region trainer to help and train upcoming RGM's.


I.T.I

Edna Mahn Correctional Facility
12.2000 - 03.2010
  • Supervised and monitored inmate'd use of tools and equipment.
  • Taught the inmate's a trade in cooking.
  • Taught them how to read a recipe and execute it.
  • Supervised 50+ inmate's.
  • Followed all health inspection procedures.
  • Helped the boss come up with a good menu for the warden and staff.
  • First year I got promoted to ITI.

Manager

Auntie Anne
07.1995 - 10.2000
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Handled Royalties
  • Do all of Payroll
  • Made sure I made sales.
  • Did all the hiring and training of new employee's.

Education

Certificate - Medical Assisting

Lincoln Technical Institute
Allentown, PA
02.2008

Skills

  • Market Analysis
  • Process Redesign
  • Verbal and Written Communication
  • Product Analysis
  • Employee Scheduling
  • Risk Management
  • Staff Training
  • Profit and Loss
  • Labor Cost Controls
  • Profit and Loss Accountability
  • Inventory Control
  • Team Leadership

Certification

Serv Safe Certified

Certified Proctor


Serv Safe Certified

I have been serv Safe certified for 13 years now and I also am a proctor to give the exam to certified other candidates.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Manager

Summerwood/Tacobell
04.2010 - Current

I.T.I

Edna Mahn Correctional Facility
12.2000 - 03.2010

Manager

Auntie Anne
07.1995 - 10.2000

Certificate - Medical Assisting

Lincoln Technical Institute

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Devon M DeBias