Devonna Steward

Coordinated daily patient flow for over 50 patients, supporting six providers in the outpatient surgical department.

• Maintained accurate documentation and efficient operations across three surgical specialties: trauma, thoracic, and interventional gastroenterology.
• Obtained vital signs, updated medical histories, reconciled medications, and documented patient information using Epic EHR.
• Balanced patient intake, provider support, clinical documentation, scheduling, and administrative tasks to ensure quality care for 50+ patients daily.
• Collaborated with physicians, nurses, medical assistants, and administrative staff to adapt to changing patient volumes and workflow needs.
• Communicated appointment details, follow-up care needs, and provider instructions while delivering compassionate patient-centered service.
• Achieved two merit-based pay increases for exceptional job performance and reliability in enhancing patient care.
• Received ongoing recognition through the employee rewards program for demonstrating agility and teamwork in patient care.

• Fostered trusting relationships with patients and families, delivering compassionate care that improved overall well-being.
• Supported clients in activities of daily living, enhancing safety, dignity, and independence.
• Monitored patient conditions, relaying significant changes to nurses and supervisors to ensure timely care.
• Maintained accurate documentation while following HIPAA guidelines.

• Monitored patient conditions and communicated changes to healthcare team to ensure timely interventions.
• Provided compassionate in-home care and assisted with mobility, hygiene, meal preparation, and medication reminders.
• Managed client scheduling to enhance care delivery and uphold quality standards.

• Assisted clients with personal hygiene and daily living activities.
• Delivered compassionate in-home care, supporting clients with daily activities to enhance quality of life.
• Monitored patients' vital signs and reported changes to healthcare professionals.
• Provided companionship and emotional support to enhance clients' well-being.
• Ensured patient confidentiality and maintained accurate documentation to uphold care standards.