DeVonta Woods
Detroit,USA
Summary
Im diligent with background in managing team schedules, resolving conflicts, and ensuring operational efficiency. Proven ability to streamline processes and improve staff productivity. Demonstrated leadership and communication skills in fast-paced environments.
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager
Burgerking
Detroit, MI
02.2014 - 02.2020
- Oversaw daily operations to ensure efficiency and adherence to quality standards.
- Trained and mentored over 40 team members on operational procedures and customer service excellence.
- Monitored food safety protocols to comply with health regulations and company policies.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Developed shift schedules to maintain optimal staffing levels during peak hours.
Assistant manager
McDonald's
Southfield, Michigan
02.2016 - 02.2018
- Supervised daily operations, ensuring adherence to quality standards and efficient service delivery.
- Trained and mentored 60 staff on customer service protocols and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving promotional strategies and product offerings.
Dietary Supervisor
Beaumont Hospital Farmington Hills
Farmington Hills, Michigan
01.2010 - 02.2014
- Supervised over 40 dietary staff, ensuring compliance with nutrition standards and hospital policies.
- Developed and implemented efficient meal service procedures to enhance patient satisfaction.
- Collaborated with healthcare teams to create individualized dietary plans for patients.
- Conducted regular training sessions to improve staff performance and knowledge of nutrition guidelines.
- Managed inventory of food supplies, maintaining optimal stock levels and minimizing waste.
Education
Bachelor of Science - Business management
University of Michigan
Ann Arbor, MI01.2018
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Team development
- Relationship building
- Handling customer complaints
- Staff motivation
- Workplace safety
- Accurate money handling
Certification
Serve safe
Timeline
Assistant manager
McDonald's
02.2016 - 02.2018
Shift Manager
Burgerking
02.2014 - 02.2020
Dietary Supervisor
Beaumont Hospital Farmington Hills
01.2010 - 02.2014
Bachelor of Science - Business management
University of Michigan