
- Strong understanding of utility safety standards and procedures
- Ability to work under pressure in emergency and high-demand situations
- Team-oriented with strong communication skills
- Managed incoming gas odor and emergency calls, ensuring rapid and accurate response in compliance with 1-hour safety regulations
- Dispatched field technicians and coordinated real-time communication between crews and customers
- Assessed risk levels and prioritized emergency situations to protect public safety
- Maintained detailed logs, service records, and incident documentation
- Dispatch and maintain all Electric outages, Part outs and flickering light tickets
- Communicate with system operators about planned outages and scheduled work
Designed gas and electric distribution systems for residential and commercial projects
- Prepared work orders, layouts, and service plans in accordance with utility standards
- Coordinated with field crews, engineers, and inspectors to ensure accurate implementation
- Reviewed site conditions and ensured designs met safety and regulatory requirements
- Assisted in installation, maintenance, and repair of overhead and underground utility lines
- Worked in field environments following strict safety procedures and operational guidelines
- Supported outage response and restoration efforts
- Operated tools and equipment used in utility line work