DeVonte Boldien
Tualatin
Summary
- Diligent Shift Manager with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
- Reliable Shift Leader with 4 years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Killer Burger
11.2024 - 11.2025
- Supervised team during peak hours, ensuring efficient service and customer satisfaction.
- Assisted in inventory management, tracking stock levels and reducing waste.
- Implemented effective communication strategies for smoother shift transitions.
- Maintained cleanliness and organization of workstations to meet health regulations.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Shift Leader
Mike's Drive In
04.2022 - 10.2024
- Trained new staff on food preparation standards and safety protocols.
- Monitored food quality and presentation, adhering to company standards.
- Collaborated with management to streamline operational processes for improved efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Assisted in inventory management, tracking stock levels and reducing waste.
- Implemented effective communication strategies for smoother shift transitions.
Shift Manager
Wingstop
01.2019 - 04.2021
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained staff on food preparation techniques and customer service best practices.
- Managed inventory levels, ordering supplies to maintain optimal stock.
- Implemented workflow improvements, enhancing efficiency in kitchen and front-of-house processes.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Tigard High School
Tigard, OR06-2016
Skills
- Team supervision
- Customer service
- Cash handling
- Inventory management
- Communication strategies
- Health regulations compliance
- Shift scheduling
- Conflict resolution
- POS software operation
- Food safety standards
- Staff training and development
- Daily operations management
- Quality assurance procedures
- Stock level tracking
Certification
- Food Handlers License - Sept 26, 2027
- Licensed [Job Title] - [Timeframe]
- Liquor License, Killer Burger - December 15, 2030
Timeline
Shift Leader
Killer Burger
11.2024 - 11.2025
Shift Leader
Mike's Drive In
04.2022 - 10.2024
Shift Manager
Wingstop
01.2019 - 04.2021
High School Diploma -
Tigard High School