Devonte Howard
Los Angeles,CA
Summary
Coordinated Security Supervisor with 4 years of experience providing exceptional security detail and supervision for highly valuable corporate assets with over 10 years doing security. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security General Manager
Inter-Con Security
Los Angeles, CA
10.2023 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Enhanced network security through proactive risk assessments and implementation of robust security measures, protecting company data from potential breaches.
- Performed interior and exterior security patrols and checks.
- Enhanced security measures by implementing thorough monitoring and reporting procedures.
- Issued security badges and visitor passes to all guests.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
Armed Private Security Officer
Global Threat Solutions
Beverly Hills, CA
02.2021 - Current
- Supported event management teams by providing crowd control services during large gatherings or special occasions.
- Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
- Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
- Cultivated a team-oriented environment among security personnel by fostering open communication lines and promoting collaboration.
- Resolved conflicts professionally through effective communication, negotiation, and mediation techniques.
- Conducted comprehensive security assessments, identifying potential risks and recommending appropriate countermeasures.
- Reduced risk of theft with vigilant monitoring of high-value assets in secured locations.
Security Supervisor
Humphrey Security
Los Angeles
01.2017 - 02.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Sales Representative
Fitness 19
Los Angeles
09.2017 - 06.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Bus Operator
Metropolitan Transportation Authority
Los Angeles
02.2015 - 12.2016
- Transporting patrons along bus route(s) why'll obeying traffic laws.
Sales Associate
Sears
Los Angeles
02.2013 - 03.2015
- Maintain sales floor with a WOW customer service experience.
Education
High School Diploma -
Palisades Charter High School
Pacific Palisades, CA06.2011
Associate in Pharmacy Technician -
American Career College-Los Angeles
Los Angeles, CA02.2020
Skills
- Software Skills (Microsoft Office, Google Suite, Zoom)
- Verbal and Written Communication
- Group Leadership
- Problem Solving
- Report Writing
- Safety and security procedures
Certification
- Licensed Pharmacy Technician - 4 years
- Executive Protection Training - 2 years
- Guard Registration, Bureau of Security and Investigation Services - 12 years
- Exposed Firearm, Bureau of Security and Investigation Services - 2 years
- Handcuffs Training - 3 years
- Baton Training - 3 years
- Tear Gas and Pepper Spray Training - 3 years
- Bloodbourne Pathogens, American Red Cross - 2 years
- CPR/ AED/ First-Aid, National CPR Foundation - 2 years
Timeline
Security General Manager
Inter-Con Security
10.2023 - Current
Armed Private Security Officer
Global Threat Solutions
02.2021 - Current
Sales Representative
Fitness 19
09.2017 - 06.2020
Security Supervisor
Humphrey Security
01.2017 - 02.2021
Bus Operator
Metropolitan Transportation Authority
02.2015 - 12.2016
Sales Associate
Sears
02.2013 - 03.2015
High School Diploma -
Palisades Charter High School
Associate in Pharmacy Technician -
American Career College-Los Angeles