Devonte Thomas
Indiana,PA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Looking to gain experience in several areas, very willing to put in the effort to get there.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Catering Staff Member
Aramark
Indiana, Pennsylvania
10.2023 - Current
- Greeted guests upon arrival to ensure they felt welcome and comfortable at the event.
- Prepared food for events, following recipes and instructions from the catering manager.
- Ensured that all food was served promptly and properly presented according to standards set by the caterer.
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
- Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
Server
El Tesoro-
Indiana, Pennsylvania
06.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Science - Psychology
Indiana University of Pennsylvania
Indiana, PA05-2025
High School Diploma -
Building 21
Philadelphia, PA06-2021
Skills
- Team Management
- Interpersonal Relations
- Event Planning
- Quality Assurance
- Basic accounting
- Cash Handling
- Performance Improvement
- Leadership
- Attention to Detail
- People Management
- Problem-Solving
- Issue Resolution
- Client Support
- Mentoring
- Team Supervision
Accomplishments
- Letter of recognition from my advisor Due to hard work ethic.
- Peer mentor For Crimson Scholar Circle
- First generation college student
Languages
Spanish
Professional
Certification
- Safe-Serv Certified [2023-Current]
- Minor in Spanish, Degree expected [2025]
Timeline
Server
El Tesoro-
06.2024 - 08.2024
Catering Staff Member
Aramark
10.2023 - Current
Bachelor of Science - Psychology
Indiana University of Pennsylvania
High School Diploma -
Building 21
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