Devora Lopez
LOS ANGELES,CA
Summary
Utilized strong time management and communication skills to deliver exceptional bilingual support, fostering positive customer relationships.
Pursued opportunities to acquire new skills and knowledge within facility management and retail environments.
Overview
2026
2026
years of professional experience
Work History
PDA
California Rehabilitation Institute
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Fulfillment Center Associate
Amazon Lot LLC
10.2022 - 09.2023
- Achieved efficient package routing on conveyor belt to optimize aisle cluster organization. Enhanced sorting processes for packages into designated location containers. Streamlined packing procedures for delivery drivers, ensuring timely loading of containers and boxes into delivery vans.
Fulfillment Associate
Macys Inc
08.2021 - 03.2023
- Operated material handling equipment to efficiently transport merchandise throughout fulfillment center.
- Processed customer orders accurately, ensuring timely shipment and inventory management.
- Collaborated with team members to maintain high standards of safety and organization in work area.
- Assisted in training new associates on operational procedures and best practices for order fulfillment.
- Conducted quality checks on outgoing shipments to ensure compliance with company standards.
- Maintained accurate records of inventory transactions using warehouse management systems.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Streamlined order processing by implementing efficient picking and packing techniques.
Dietary Aide
Beachwood Post-Acute & Rehab
09.2020 - 2021
- Assisted in food preparation and inventory management for daily logs. Supported dishwashing operations to maintain cleanliness. Conducted interviews with new patients to gather menu preferences. Organized kitchen space to ensure compliance with state regulations. Collaborated with team members to resolve kitchen-related issues.
Sales Associate
Carter's/ Osh Kosh B'gosh
2018 - 2020
- Achieved high customer satisfaction through effective service delivery. Streamlined restocking processes to improve inventory management. Enhanced pricing accuracy by executing timely price changes and managing go-backs.
Caregiver
IHSS
12.2017 - 08.2020
- Facilitated patient comfort by preparing nutritious meals and assisting with personal hygiene tasks. Streamlined medication administration and appointment scheduling to improve care delivery. Enhanced patient satisfaction through diligent laundry management.
Cashier/ Stocker
Target
2015 - 2017
- Oversaw customer service operations during cashiering to enhance shopping experience. Managed merchandise organization and stocking processes to maintain store presentation. Coordinated retrieval of products from the back room to ensure availability for customers.
Education
High School Diploma - undefined
West Valley High
Hemet, CA1 Year at College or a Technical or Vocational School - Psychology
Santa Monica College
Santa Monica, CA1 Year at College or a Technical or Vocational School - Sociology
LATTC
Los Angeles, CASkills
- Nurtured effective communication and trust among team members to improve overall collaboration
- Mentored and motivated teams, ensuring alignment with strategic objectives and fostering a results-driven environment
- Applied advanced computer skills to streamline processes and enhance overall productivity
- Utilized advanced problem-solving capabilities to navigate and address multifaceted challenges
- Applied advanced verbal and written communication skills to streamline collaboration among team members
- Orchestrated joint efforts among team members to ensure alignment with project goals
- Conducted thorough reviews and assessments of tasks and projects, maintaining high standards of detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Additional Comments
- Fluent in Spanish
- Fluent in English
- Technology Savvy
- Informed on State Regulations
Timeline
PDA
California Rehabilitation Institute
08.2023 - Current
Fulfillment Center Associate
Amazon Lot LLC
10.2022 - 09.2023
Fulfillment Associate
Macys Inc
08.2021 - 03.2023
Dietary Aide
Beachwood Post-Acute & Rehab
09.2020 - 2021
Caregiver
IHSS
12.2017 - 08.2020
High School Diploma - undefined
West Valley High
1 Year at College or a Technical or Vocational School - Sociology
LATTC
Sales Associate
Carter's/ Osh Kosh B'gosh
2018 - 2020
Cashier/ Stocker
Target
2015 - 2017
1 Year at College or a Technical or Vocational School - Psychology
Santa Monica College