Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Devorah Itzkowitz

BROOKLYN

Summary

Results-driven Regional Director with proven expertise in performance analysis, team collaboration, and regulatory compliance. Committed to enhancing customer satisfaction and fostering high-performing teams.

Overview

9
9
years of professional experience

Work History

Regional Director

Tri County Care
BROOKLYN
07.2023 - Current
  • Oversaw regional operations, and ensured compliance with regulations.
  • Cultivated high-performing teams through implementation of inclusive work culture.
  • Fostered open dialogue to improve collaboration and align with organizational goals.
  • Reviewed employee performance, delivering feedback and coaching for performance enhancement.
  • Facilitated communication between management and staff to foster a collaborative environment.
  • Analyzed team performance on a daily basis through the review of in-depth reports.
  • Maximized performance through coaching, recognition and providing effective feedback.

Care Manager Supervisor

Tri County Care
BROOKLYN
07.2019 - 07.2023
  • Attended and actively participated in meetings to provide and receive information on individual goals.
  • Facilitated team meetings to discuss care strategies, address challenges, and enhance collaboration among the team.
  • Developed and implemented a care management plan to address the needs and goals of the individuals served.
  • Conveyed training programs for new staff on care protocols and procedures.
  • Implemented process improvements to enhance client satisfaction and outcomes.

Care Manager

Hamspik of Kings County
BROOKLYN
06.2017 - 07.2019
  • Created plan of care to assist individuals in reducing barriers and enabling community integration.
  • Maintained accurate records of client visits and progress notes in accordance with agency policies and procedures.
  • Conducted comprehensive assessments to identify client needs and develop tailored care plans.

Education

Bachelor of Arts - Liberal Arts And Sciences

Excelsior College
Albany, New York, NY
11-2017

Skills

  • Performance analysis and process improvement
  • Training development and care planning
  • Regulatory compliance
  • Team collaboration
  • Strategic oversight
  • Meetings and presentations
  • Customer satisfaction

Languages

English
Professional
Yiddish
Professional

Timeline

Regional Director

Tri County Care
07.2023 - Current

Care Manager Supervisor

Tri County Care
07.2019 - 07.2023

Care Manager

Hamspik of Kings County
06.2017 - 07.2019

Bachelor of Arts - Liberal Arts And Sciences

Excelsior College
Devorah Itzkowitz