DEVY G. DE LA ROSA
Colorado Springs
Summary
Dynamic healthcare administration professional with extensive experience in effective communication, meticulous record-keeping, and patient coordination. Possesses strong multitasking and organizational skills, consistently maintaining high accuracy in fast-paced environments. Eager to leverage transferable skills in a new field, committed to driving value and enhancing operational efficiency. Proven ability to adapt and thrive in diverse settings, ensuring seamless collaboration and optimal outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
REFERRAL MANAGEMENT CLERK
Prairie Quest Consulting (PQC)/Akahi
03.2023 - Current
- Reviewing approximately 20% of all referrals place by MTF providers
- Providing MTF staff referral education and referral assistance
- Determine patient eligibility for services
- Providing patient education and referral assistance
- Request medical records and ensures arrival of medical records prior to appointment
- Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
CLEAR AND LEGIBLE REPORTING (CLR), MILITARY TREATMENT FACILITY (MTF) LIAISON
Federal Staffing Resources
11.2019 - 03.2023
- Acts as the CLR subject matter expert and support person for MTF, clinics, and staff
- Collects network clinical results on a daily basis through MTF
- Archives network clinical results electronically to appropriate patient files
- Reviews and dispositions referrals in MHS Genesis
- Trains clinics to ensure proper adherence to standard operating procedure
- Attends meetings to relay updates to team
Education
High School Diploma -
University High School
Irvine, CACosmetology License - undefined
Citrus Heights Beauty College
Skills
- Medical terminology
- Data entry proficiency
- Referral management
- HIPAA compliance
- Appointment scheduling
- Insurance verification
- Customer service
- Organizational skills
Certification
Tricare Fundamentals Training
Timeline
REFERRAL MANAGEMENT CLERK
Prairie Quest Consulting (PQC)/Akahi
03.2023 - Current
CLEAR AND LEGIBLE REPORTING (CLR), MILITARY TREATMENT FACILITY (MTF) LIAISON
Federal Staffing Resources
11.2019 - 03.2023
Cosmetology License - undefined
Citrus Heights Beauty College
High School Diploma -
University High School