Overview

Work History

Education

Skills

Timeline

Devyn Baker

Florist

San Juan Capistrano,CA

Overview

10

10

Years of experience

Work History

Panage Florist

Fred Yang

SAN JUAN CAPISTRANO, CA

02.2014 - Current

Managed customer orders, requests, and complaints in a timely manner.
Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
Organized the store's inventory of plants, vases, containers, and other supplies.
Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
Planned out flower arrangements for corporate events according to client specifications.
Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
Maintained detailed records of customer orders and invoices.
Tracked shipments to ensure timely delivery of flowers.
Kept the store clean and organized at all times.
Updated the store's website with new products and services offered.
Stocked shelves with new merchandise on a daily basis.
Checked quality of incoming shipments of flowers to make sure they met standards.
Developed relationships with vendors to acquire discounts on bulk purchases.
Adhered to health and safety regulations when handling hazardous materials.
Delivered and set up flower arrangements for banquets, weddings and funerals.
Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.

Education

Associate of Applied Science -

Saddleback College

Mission Viejo, CA

Skills

Delivery Coordination
Design concepts
Floral arranging
Consultative Sales Techniques
Merchandising and displays
Flower arranging
Plant care and handling

Client Consultations
Vendor relationships
Creative floral design
Customer Service-Oriented
Specialty orders
Client engagement and assistance
Inventory management and ordering

Timeline

Panage Florist

Fred Yang

02.2024 - Current

Associate of Applied Science -

Saddleback College