Devyn Bido
Summary
Over 3 years of reliable professional experience with a record of accomplishment in the areas of customer service, organization, and leadership. Successful at maximizing team productivity and consistently recognized for working hard and being a dependable employee. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy, and professionalism. I am a self-motivated individual who prioritizes their workplace and looks forward to meeting new people and gaining more skills.
Overview
3
3
years of professional experience
Work History
Shift Leader
Smoothie King
08.2022 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Server/Busser
Bricktops
01.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Oak Mountain High School
Birmingham, AL05.2022
Skills
- Supervision and Leadership
- Troubleshooting
- Bilingual
- Computer Applications: Microsoft suit (word, Excel, Powerpoint)
Timeline
Shift Leader
Smoothie King
08.2022 - 10.2023
Server/Busser
Bricktops
01.2021 - 01.2022
High School Diploma -
Oak Mountain High School