Devyn Grafton
Dependable and motivated professional with a strong background in customer service and teamwork, consistently exceeding targets through exceptional time management, problem-solving, and multitasking abilities. Quick and adaptable learner with strong communication skills that foster collaboration and enhance team success. Committed to delivering outstanding service while contributing to a positive work environment. Passionate about leveraging skills to drive results and support organizational goals.
Work History
Project Assistant
5 Months- Operated heavy equipment, monitoring controls and functions to ensure proper machine performance.
- Coordinated planning for small construction projects to support on-site execution.
- Demonstrated safe work practices while maintaining efficient, timely task performance.
- Partnered with a coworker of diverse background and heritage to align on project requirements and complete projects safely under communication barriers.
Server
1 Year 5 Months- Delivered attentive table service in fast-paced pizzeria and pub environment, managing dine-in orders and guest needs
- Communicated specials, menu details, and beverage options to support accurate ordering and upselling
- Processed food and drink orders through point-of-sale system with accuracy and efficiency
- Supported team workflow by prioritizing multiple tables, timing courses, and monitoring order readiness
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Bartender
1 Year 10 Months- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenue and maximizing profits.
- Built relationships with regular customers, which lead to activities outside of the restaurant.
Cook
3 Months- Communicated closely with servers to fully understand special orders for customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Wildland Firefighter
4 Months- Operated various tools and equipment in high-pressure situations.
- Maintained records for mileage and fuel, showcasing adaptability to a diverse work environment.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
Barista
3 Months- Provided high-quality customer service in a fast-paced environment.
- Collaborated with team members to prepare beverages quickly and accurately.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
Door Dash
2 Years 1 Month- Delivered items promptly using the most direct routes, ensuring 100% on-time delivery.
- Enhanced customer service by verifying order accuracy prior to delivery.
- Maintained delivery records for mileage and fuel usage
.- Executed timely deliveries with a focus on route efficiency and customer satisfaction.
- Addressed and resolved customer complaints to promote repeat business.
Education
High School Diploma
- High School Diploma
- Received COVID-19 and Carey Foundation Scholarships
- Lettered in Football (3 years) and Baseball (3 years)
No Degree - Health And Physical Education
- Achieved 3.0 GPA
- Played on the football team; participated in volunteer study halls
No Degree - Business
- Team Captain of football team
- Involved in school extracurricular activities
No Degree - Firefighting Academy
- Completed an intensive four-month training program focused on firefighting techniques, safety protocols, and emergency response.
- Gained hands-on experience with various firefighting equipment and tools, including hoses, ladders, and extinguishers.
- Participated in live-fire training exercises, developing quick response skills and effective teamwork in high-pressure situations.
- Studied and practiced fire prevention strategies, hazard recognition, and proper incident management procedures.
- Collaborated with fellow trainees in practical drills and simulations to enhance communication and coordination skills during emergencies.
- Achieved certification demonstrating proficiency in critical firefighting competencies and commitment to community safety.
National Registry Emergency Medical Technician - Emergency Medicine
Skills
Additional Information
Shadowed veteran firefighter Bart Qualls at District 3 Fire Station during high school, gaining insights into firefighting, teamwork, and community service. Developed skills in time management, problem-solving, and efficiency.
Certification
- CPR Certification
- Special Education Helper Certification