Devyn Moore
Albuquerque,NM
Summary
Professional hospitality specialist with strong background in delivering exceptional customer service and maintaining high standards. Focused on team collaboration and adapting to changing needs to achieve optimal results. Reliable and personable, ensuring positive guest experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Shift Lead
Outback Steakhouse
05.2014 - Current
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Certified trainer and mentor to new employees.
- Managed schedules for a team of 20+ people.
- Enforced rules and regulations in the spirit of safety and public health.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Trained and mentored new employees to maximize team performance.
- Managed and maintained inventory and conducted audits.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Bar Server
Outback Steakhouse
- Assisted in inventory management, regularly restocking supplies and maintaining accurate records of liquor.
- Consistently met sales targets by effectively promoting daily specials and seasonal offerings to patrons.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Reduced order wait times by quickly processing transactions using point-of-sale systems.
Education
Bachelor of Business Administration - Accounting And Marketing
University of New Mexico
Albuquerque, NM12-2019
High School Diploma -
Volcano Vista High School
Albuquerque, NMSkills
- Task prioritization
- Flexibility
- Client relationship building
- Strong multitasking
- Exceptional customer service
- Problem-solving
- Creativity
- Experienced with Microsoft Office applications
- Fundamental Photoshop skills
- Travel itinerary planning
Accomplishments
- Orchestrated all aspects of a themed murder mystery event for 20+ attendees including concept, planning, budget management, and implementation.
- Planned and implemented detailed itineraries across multiple countries using collaboration and problem solving,
Certification
- OSHA 10 Certificate
- New Mexico Food Handlers Certification
- New Mexico Alcohol Certification
- Hootsuite Platform Certificate 2019
- Event Planner Certificate
Timeline
Shift Lead
Outback Steakhouse
05.2014 - Current
Bar Server
Outback Steakhouse
Bachelor of Business Administration - Accounting And Marketing
University of New Mexico
High School Diploma -
Volcano Vista High School