- Exploring various forms of art, such as ceramics, sewing, and needle felting, to nurture creativity and personal growth
- I like working with my hands and fixing things
- Cooking
- Avid Reader
- Strategy Games
- Camping
- Kayaking
- Swimming
BROOKE WILLIAMS
MERIDIAN,ID
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Phlebotomist position. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Roxberry Juice
09.2025 - Current
- Managed inventory levels, ensuring proper stock availability during peak hours
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established positive rapport with customers and staff members alike through strong communication skills.
Clothing Sales Expert
Scheels Sporting Goods
09.2024 - 12.2024
- Developed tailored sales strategies to enhance customer engagement and drive revenue growth.
- Improved overall customer satisfaction by providing exceptional service and addressing concerns promptly.
- Drove team revenue totals by bringing in top sales numbers, often places #1 on the board.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Developed strong product knowledge, effectively communicating features and benefits to customers for informed decision making.
- Fostered strong client relationships through regular follow-ups and personalized communication.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Associate
Kohl's
09.2022 - 04.2024
- Provide help and assistance to customers with a smile,
- De-escalating situations where customers are upset
- Consistently at the top of the monthly credit sales leader board.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained visually appealing merchandise displays to drive customer engagement and sales.
- Trained new associates on customer service standards and operational procedures for optimal efficiency.
Education
High School Diploma -
Meridian High School
Meridian, ID05-2023
Skills
- Guest service
- Conflict resolution
- Positive attitude
- Problem-solving
- Interpersonal relations
- Attention to detail
- Active listening
- Critical thinking
- Organizational skills
- Time management
- Task prioritization
- Multitasking Abilities
- Analytical thinking
- Strong verbal and written communication
Certification
- Veterinary Assisting, Meridian High shool (through CWI) - 4 years
Interests
Timeline
Shift Lead
Roxberry Juice
09.2025 - Current
Clothing Sales Expert
Scheels Sporting Goods
09.2024 - 12.2024
Sales Associate
Kohl's
09.2022 - 04.2024
High School Diploma -
Meridian High School