Hailey Fisher
Summary
Attentive Shift Leader with 4 and 1/2 years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
4
4
years of professional experience
Work History
Shift Lead
My Daddy's Cheesecake Bakery and Cafe
Cape Girardeau, MO
03.2020 - Current
- Completed closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at shift change and closing to determine shortages or overages.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Supervised and led employees to maintain productivity and customer service levels.
Education
Elementary Education
Southeast Missouri State University
Cape Girardeau, MOSkills
- Experience in Leadership
- Training Assistance
- Guest Service
- Drawer Assignments
- Customer service focus
- Employee Training
- Guest service
Timeline
Shift Lead
My Daddy's Cheesecake Bakery and Cafe
03.2020 - Current
Elementary Education
Southeast Missouri State University