devyn paquette
Saint Petersburg
Summary
Dedicated and results-oriented healthcare professional with 8 years of experience at WellMed, including 3 years in a leadership role, seeking to advance into a Regional Manager position. Proven ability to drive operational excellence, support clinical teams, and align with WellMed’s mission to deliver value-based care. Passionate about improving patient outcomes and supporting sustainable growth across multiple care sites.
Overview
12
12
years of professional experience
Work History
Clinic Administrator
WellMed Medical Management - United Health Group
02.2022 - Current
- Enhanced patient satisfaction with timely communication and proactive problem-solving strategies.
- Managed daily operations efficiently while maintaining strict adherence to quality control measures for exceptional patient care delivery.
- Ensured compliance with healthcare regulations through diligent monitoring of policies and procedures, maintaining up-to-date knowledge on industry standards.
- Improved clinic efficiency by streamlining administrative processes.
- Facilitated collaboration among medical professionals, fostering a team-based approach for optimal patient care outcomes.
- Observed staff performance to monitor conflict management and performance skills.
- Coordinated community outreach events to promote the clinic''s services and foster positive relationships with local organizations.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Integration Practice Consultant
WellMed Medical Management - United Health Group
08.2021 - 02.2022
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
- Streamlined internal processes for increased efficiency, implementing new strategies and tools within the practice.
- Evaluated the effectiveness of implemented strategies through regular follow-ups with staff, refining recommendations as needed.
- Mentored junior team members, sharing knowledge and expertise while fostering a collaborative work environment.
- Collaborated with cross-functional teams to deliver high-quality solutions, ensuring consistent alignment with project goals.
Medical Assistant
WellMed Medical Management - United Health Group
03.2017 - 08.2021
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
New York Cancer And Blood Specialists
05.2015 - 02.2017
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Owner/Office Manager
T&S Auto Clinic
04.2013 - 01.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
Nursing
Suffolk County Community College
Selden, NYSkills
- Operations management
- Corporate governance adherence
- Effective problem resolution
- Collaborative teamwork
- Clear and concise communication
- Mentorship development
- Task prioritization
- Quality improvement initiatives
Shadow Caster Award
For Leadership excellence, casting the right shadow and inspiring others.
Timeline
Clinic Administrator
WellMed Medical Management - United Health Group
02.2022 - Current
Integration Practice Consultant
WellMed Medical Management - United Health Group
08.2021 - 02.2022
Medical Assistant
WellMed Medical Management - United Health Group
03.2017 - 08.2021
Medical Assistant
New York Cancer And Blood Specialists
05.2015 - 02.2017
Owner/Office Manager
T&S Auto Clinic
04.2013 - 01.2016
Nursing
Suffolk County Community College
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