Devyn Pretari
Bulls Gap,TN
Summary
Knowledgeable administrative professional with background in providing comprehensive support to my employer and customers alike. Proven track record of streamlining processes and assisting in closing high-value deals. Demonstrated expertise in CRM management and customer relationship building.
Overview
12
12
years of professional experience
Work History
Sales Support Specialist
Birch Gold Group
02.2022 - 02.2025
- Assisted brokers with sales needs such as customer inquiries and shipping updates.
- Managed customer accounts and resolved customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Assisted in the development of custom solutions for our clients' unique needs.
- Handled multiple reports, meeting and exceeding daily KPI's.
Project Coordinator
Sun Power by Sun Solar
01.2020 - 02.2022
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated with our vendor to facilitate delivery of equipment in a timely manner.
- Maintained database and spreadsheets with accurate inventory and status using a CRM system.
Office Manager
P&L Interior Design
03.2013 - 01.2020
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled all scheduling from time of consultation- installation.
Education
High School Diploma -
Frontier High School
Bakersfield, CA05-2012
Skills
- Customer relationship management
- Sales strategy development
- Customer needs assessment
- CRM software proficiency
- Complaint resolution
Timeline
Sales Support Specialist
Birch Gold Group
02.2022 - 02.2025
Project Coordinator
Sun Power by Sun Solar
01.2020 - 02.2022
Office Manager
P&L Interior Design
03.2013 - 01.2020
High School Diploma -
Frontier High School
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