Devyn Ariel Herman
Boca Raton,FL
Summary
Results-oriented IOE instructor known for exceptional mentorship and adherence to safety standards. Experienced in evaluating performance in safety and cabin service. Dedicated IOE instructor committed to assist and enhance the OE's experience to send the new generation of aviation out in to the line, full of knowledge in safety and procedures, as well as confidence to be safety professional.
Dedicated and knowledgeable flight attendant with over 17 years of experience in regional airlines and budget friendly airline with knowledge in Airbus fleet, while delivering exceptional in-flight customer service and care for all guest and crew.
Proven ability to ensure safety compliance and exceed passenger expectations through effective communication and caring for all guest on board while offering the highest stander of service and professionalism.
Overview
17
17
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Fort Lauderdale, FL
01.2010 - 05.2026
- Delivered exceptional in-flight customer service, ensuring passenger satisfaction and safety.
- Facilitated pre-flight safety demonstrations, enhancing passenger awareness of emergency procedures.
- Collaborated with crew to manage cabin operations efficiently during flights.
- Responded promptly to passenger inquiries, resolving concerns with professionalism and care.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew and Medlink as needed.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Assisted passengers with diverse linguistic backgrounds by utilizing multilingual skills for clear communication and understanding.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
Inflight IOE Instructor
Spirit Airlines Inc.
Fort Lauderdale, FL
04.2020 - 05.2026
- Evaluated inflight performance to ensure compliance with IOE company standards and best practices.
- Mentored junior instructors, fostering a culture of knowledge sharing and skill enhancement within the team.
- Boosted student performance by providing individualized support while conducting IOE for a successful outcome.
- Tested and evaluated students on materials presented in initial training class.
Flight Attendant
Colgan Air
Houston, TX
06.2009 - 01.2010
- Introduced to the aviation industry
- Consistently met and exceeded FAA and company standards
- Developed a great deal of worth ethic and cabin safety
- Coordinated in-flight services, managing meal distribution and beverage service efficiently as the only flight attendant onboard
- Collaborated with ground staff to streamline boarding processes, reducing delays and improving turnaround time.
- Collected trash,cross seatbelts and tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean and ready for next flight.
Education
High School Diploma -
Academic High School
Boca Raton, FLSkills
- Detailed instruction during IOE in real time scenarios
- Insuring all companies policies and procedures are executed in safety and service
- Strong communication skills
- Innovative teaching methods
- Problem-solving
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Inflight IOE Instructor
Spirit Airlines Inc.
04.2020 - 05.2026
Flight Attendant
Spirit Airlines Inc.
01.2010 - 05.2026
Flight Attendant
Colgan Air
06.2009 - 01.2010
High School Diploma -
Academic High School