Summary
Overview
Work History
Education
Skills
Timeline
Generic

DeWanna Batiste

Beaumont

Summary

As professional advisor, deeply committed to delivering actionable insights and fostering collaborative environments. Extensive experience in strategic planning and conflict resolution ensures impactful contributions to team success. Known for adaptability and results-driven approach, excelling in problem-solving and relationship management.

Overview

4
4
years of professional experience

Work History

Eligibility Advisor II

Health & Human Service Comm
05.2023 - Current
  • In order to determine wether applicant or recipient is financially eligibility for public assistance programs, interview in person or through inbound and outbound phone calls.
  • Evaluate data from various electronic and other sources to enter information into computer-based eligibility system.
  • Process work in accordance with state and federal regulations and established procedures guidelines and timeframes.


Store Manager

Cato's Fashion
09.2022 - 02.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Check N Go
10.2021 - 07.2022
  • By presenting customers with all options for products and/or services that meet their needs, you can serve customers and educate them about the product portfolio.
  • Utilizing active listening skills, interact with customers to confirm or clarify information and diffuse complaints.
  • Respond professionally and accurately customers in response to general questions, customer applications, requests, customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.
  • Manage a cash drawer, count cash deposits, move cash from a secure safe to a cash drawer, and handle and count coins, cash, and currency. You might also be in charge of bank deposits or pick-ups.

Education

High School Diploma -

West Brook Sr. High
Beaumont, TX
06-2009

Skills

  • Analytical thinking
  • Time management
  • Critical thinking
  • Written communication
  • Conflict resolution

Timeline

Eligibility Advisor II

Health & Human Service Comm
05.2023 - Current

Store Manager

Cato's Fashion
09.2022 - 02.2023

Store Manager

Check N Go
10.2021 - 07.2022

High School Diploma -

West Brook Sr. High