DeWayne Fields
Louisville
Summary
Dynamic and results-oriented professional with extensive experience in legal support and office administration at Louisville Metro Government. Excelled in litigation support, legal research, and fostering strong relationships, significantly enhancing courtroom efficiency and client satisfaction. Skilled in Microsoft Office and maintaining confidentiality, demonstrating a commitment to ethics and professionalism. Excel in communication, organization, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Training Facilitator
Goodwill Industries Of Kentucky
Louisville, KY
09.2025 - Current
- Developed and delivered training programs to enhance employee skills and productivity.
- Facilitated workshops on workplace safety and compliance standards, ensuring regulatory adherence.
- Assessed training needs through evaluations to tailor programs for diverse learning styles.
- Collaborated with management to create onboarding materials that streamline new hire integration.
- Documented class attendance and participation and provided feedback to management.
- Incorporated real-world examples into course materials to provide employees with practical applications of theoretical concepts.
- Administered assessments before, during and after courses.
- Utilized various teaching methods to accommodate diverse learning styles among participants, increasing overall comprehension levels.
- Improved employee retention rates through engaging and interactive training sessions.
Paralegal
Emery Law Office
Louisville, KY
04.2025 - 08.2025
- Coordinated with attorneys on discovery requests and other complex projects.
- Set up and maintained integrity of file management systems with appropriate classifications, arrangements, and storage formats.
- Communicated with clients and witnesses to schedule meetings, interviews and depositions.
- Conducted initial review of redlines and drafted responses and comments on non-complex legal issues within documents.
Code Board Specialist
Louisville Metro Government
Louisville, KY
02.2002 - 11.2024
- Litigation support
- Legal research
- File management
- Client communication
- Oral communication
- Microsoft office
- Court filings
- Document review
- Confidentiality
- Court transcription
- Court practices and procedures
- Legal writing
- Organization
- Office administration
- Relationship building and rapport
- Ethics and professionalism
- Expert problem solving
- Database research
- File and records management
- Proficient in MS office
- Notary public
- Research and data collection
- Office management
- Microsoft PowerPoint
- File organization
- Customer service
- Clerical support
- Attention to detail
- Provided administrative and clerical support for lawyers, management, and citizens experiencing difficulties with court proceedings, reviewing local ordinances, applying for applications, compliance orders, and adhering to Metro code policies.
- Maintained a positive working relationship with fellow staff members, local citizens, and attorneys to manage the code board effectively.
- Wrote, submitted, and implemented reports on code board proceedings, prompting managers and hearing officers to develop court strategies and agendas to handle various types of court rulings in an organized manner.
- Utilized a document management system to organize company files, keeping up-to-date, and easily accessible data pertaining to various departments and divisions of Louisville Metro.
- Assisted in developing strategies to increase customer satisfaction levels inside the courtroom, and also within departments of Louisville Metro, making it easier to review and coordinate proper policy and violation reviews.
- Reviewed documents, legal briefs, citations, appeals, and evidence for accuracy prior to submission or publication for court.
- Reviewed the company's legal documents with hearing officers and county attorneys to verify compliant policies and procedures related to code board proceedings.
- Participated in ongoing training and compliance activities.
- Analyzed customer needs and recommended appropriate products or services related to city violations, permits, and appeals.
- Implemented strategies to take advantage of new opportunities, implementing new systems involving data retrieval and appeal processes.
- Organized client meetings with county attorneys, hearing officers, management, land developers, and citizens to provide project updates.
- Assist with depositions, trial preparation, and record keeping with other departments within the city.
- Developed and implemented specialized procedures for customer service operations, from processing appeals to court ethics.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified needs of customers promptly and efficiently.
- Implemented court process improvements to increase efficiency and time within the court.
- Maintained accurate records of customer interactions and feedback.
- Facilitated training sessions for new employees on company policies and procedures.
- Conducted regular meetings with staff to review progress and address any concerns.
- Coordinated with other departments to ensure efficient workflow processes, detailing and organizing files, photos, and evidence for all code board proceedings.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members and attorneys to achieve legal objectives and meet deadlines, dealing with court proceedings and legal matters.
- Worked successfully with a diverse group of coworkers and citizens to accomplish goals and address issues related to our city ordinances and services related to our city.
- Corresponded daily with citizens and attorneys, educating and providing city information relative to the court and code board.
- Managed project timelines and resources, ensuring alignment with strategic goals and effective execution of initiatives.
- Followed all company policies and procedures to deliver quality work.
- Restructured customer service process, ensuring quicker response times.
Education
Some College (No Degree) - Business Management
Jefferson Community And Technical College
Louisville, KYSome College (No Degree) - Business Management
University of Louisville
Louisville, KYBachelor of Science - Business Management
University of Phoenix
Louisville, KY08-2016
Skills
- LITIGATION SUPPORT
- LEGAL RESEARCH
- FILE MANAGEMENT
- CLIENT COMMUNICATION
- ORAL COMMUNICATION
- MICROSOFT OFFICE
- COURT FILINGS
- DOCUMENT REVIEW
- CONFIDENTIALITY
- COURT TRANSCRIPTION
- COURT PRACTICES AND PROCEDURES
- LEGAL WRITING
- ORGANIZATION
- OFFICE ADMINISTRATION
- RELATIONSHIP BUILDING AND RAPPORT
- ETHICS AND PROFESSIONALISM
- EXPERT PROBLEM SOLVING
- DATABASE RESEARCH
- FILE AND RECORDS MANAGEMENT
- PROFICIENT IN MS OFFICE
- NOTARY PUBLIC
- RESEARCH AND DATA COLLECTION
- OFFICE MANAGEMENT
- MICROSOFT POWERPOINT
- FILE ORGANIZATION
- CUSTOMER SERVICE
- CLERICAL SUPPORT
- ATTENTION TO DETAIL
Accomplishments
- Honors High School Diploma
- Bachelors Degree
- Various accolades from Louisville Metro for providing excellent client relations and being an expert municipal subject matter expert
- 2 Decades of excellence fostering strong partnerships with local city and government agencies to fast-track critical code board cases
Timeline
Training Facilitator
Goodwill Industries Of Kentucky
09.2025 - Current
Paralegal
Emery Law Office
04.2025 - 08.2025
Code Board Specialist
Louisville Metro Government
02.2002 - 11.2024
Some College (No Degree) - Business Management
University of Louisville
Bachelor of Science - Business Management
University of Phoenix
Some College (No Degree) - Business Management
Jefferson Community And Technical College