Dewayne Ivory
Saint Paul,MN
Summary
Dynamic leader with proven success in enhancing operational efficiency and team productivity at Catholic Charities of Saint Paul and Minneapolis. Skilled in data entry and staff supervision, adept at fostering collaborative environments and resolving conflicts. Excelled in maintaining security and safety, demonstrating exceptional problem-solving and relationship-building abilities.
Experienced in high-paced environments, developed strong organizational and multitasking abilities in collaborative setting. Transitioning into new field, leveraging skills in project management and communication. Aiming to bring meticulous attention to detail and resourcefulness to new and challenging role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinator/Supervisor
Catholic Charities Of Saint Paul And Minneapolis
09.2017 - 01.2025
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Provided a safe and supportive environment, ensuring cleanliness and security for residents, visitors, volunteers, and coworkers.
- Directed the onboarding and development of employees in Housing Support roles.
- Applied conflict resolution and de-escalation techniques to effectively manage and resolve crisis situations.
- Coordinated shift coverage to address gaps across multiple shifts and housing division sites.
- Completed building rounds and monitored cameras to ensure security and compliance.
Security Officer
United Protective Agency
12.2015 - 09.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Resolved conflicts and de-escalated hostile situations to maintain a safe environment.
Education
High School Diploma -
Tartan
Oakdale, MN06-2005
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Project coordination
- Staff management
- Staff supervision
- Team oversight
- Problem-solving
- Attention to detail
- Team collaboration
Certification
- CPR/AED Certification
- [State] Driver's License
Timeline
Coordinator/Supervisor
Catholic Charities Of Saint Paul And Minneapolis
09.2017 - 01.2025
Security Officer
United Protective Agency
12.2015 - 09.2017
- CPR/AED Certification
- [State] Driver's License
High School Diploma -
Tartan
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