Dex Allen
The Bronx,NY
Summary
With over 15 years spent in the fast-paced environments of hospitality, bartending, retail, and customer service, I've developed a real passion for connecting with people and delivering great experiences. I thrive on being part of a team and I'm definitely someone who can stay focused and positive, even with tight deadlines. Plus, I'm a firm believer in always learning and growing, and I bring that eagerness to every opportunity.
Overview
1
1
year of professional experience
Work History
Meat Department Clerk
Whole Food Market
Yonkers, NY
01.2024 - Current
- Provide customer service and answer customer questions regarding the selection, quality, and pricing of meats.
- Trim and prepare various cuts of meat for display cases or customer orders.
- Follow all food safety guidelines while handling raw meats throughout the day.
- Clean and sanitize freezers, fixtures and display cases, receive and unpack meat, poultry, seafood and cheeses and place in meat cooler and freezer.
- Perform other duties as assigned by management such as stocking frozen foods section or helping out other departments during peak hours.
Customer Service Representative
Home Depot
Yonkers, New York
01.2024 - 12.2024
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Level 2 Certificate in F&B Bar Service (Bartending) Food And Beverage -
NCTVET
05-2011
High School Diploma -
Grange Hill High School
06-2005
Skills
- Outstanding Customer Service
- Problem-Solving
- Service-Oriented Mindset
- Sales Expertise
- Active Listening
- Multitasking
- Adaptive Team Player
- Effective communication skills
Timeline
Meat Department Clerk
Whole Food Market
01.2024 - Current
Customer Service Representative
Home Depot
01.2024 - 12.2024
Level 2 Certificate in F&B Bar Service (Bartending) Food And Beverage -
NCTVET
High School Diploma -
Grange Hill High School
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