Dexter Cook
BILOXI,MS
Summary
Driven sales professional with a proven track record at Energy Beverage Management, excelling in customer relations and sales expertise. Leveraged product knowledge and adaptability to increase sales revenue and customer satisfaction. Achieved notable sales targets through strategic planning and effective inventory management. Demonstrates a blend of friendly customer service and meticulous merchandising skills, ensuring optimal sales outcomes and store aesthetics.
Overview
14
14
years of professional experience
Work History
Sales Representative
Energy Beverage Management
09.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Exceeded sales targets through effective planning and goal setting.
- Streamlined sales process, reducing time from lead to close.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise.
Retail Merchandiser
TNG Merchandising
02.2011 - 09.2020
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
- Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Enhanced store sales through effective product placement and targeted promotions.
- Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
- Reduced stock shortages and maintained optimal inventory levels by closely monitoring sell-through rates and adjusting orders accordingly.
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Education
Biloxi High School
BiloxiSkills
- Customer Service
- Customer Relations
- Sales expertise
- Product and service knowledge
- Account Servicing
- Reliable and Responsible
- Friendly and Helpful
- Adaptable and Flexible
- Inventory and Stocking
- Safety and Cleanliness Standards
- Merchandising and Display
Timeline
Sales Representative
Energy Beverage Management
09.2020 - Current
Retail Merchandiser
TNG Merchandising
02.2011 - 09.2020
Biloxi High School
Similar Profiles
Natasha WangNatasha Wang
Compliance Officer at Beverage Container Management Board (BCMB)Compliance Officer at Beverage Container Management Board (BCMB)
Eric RemmerEric Remmer
Draft Technician/ Account Management at Clark County Beverage ManagementDraft Technician/ Account Management at Clark County Beverage Management
Miguel PonceMiguel Ponce
Supervisor Technician at National Beverage ManagementSupervisor Technician at National Beverage Management
Nyia WalkerNyia Walker
Bartender at Porters SaloonBartender at Porters Saloon
Nikia CarterNikia Carter
Administrative Associate at Memorial Health SystemAdministrative Associate at Memorial Health System