Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dexter Emory

Ft. Pierce,Florida

Summary

Dynamic Shift Manager with extensive experience at Wendy's, excelling in customer service and employee training. Proven ability to enhance team performance through effective delegation and motivation. Skilled in cash handling and decision-making, consistently improving service delivery and resolving customer issues with a focus on operational excellence.

Overview

10
10
years of professional experience

Work History

Shift Manager

Wendys Fast Food
01.2022 - 02.2024
  • Assisted in daily operations, ensuring compliance with safety protocols and procedures.
  • Supported team members by learning and executing core tasks efficiently.
  • Engaged in training sessions to enhance understanding of operational tools and systems.
  • Monitored workflow to identify areas for improvement in service delivery.

Shift Manager

Taco Bell
06.2018 - 12.2021
  • Adapted quickly to changing priorities while managing team schedules effectively.
  • Collaborated with staff to maintain high standards of customer service during shifts.
  • Contributed to inventory management by assisting with stock organization and tracking supplies.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Shift Manager

McDonalds
05.2014 - 05.2018
  • Developed communication skills by interacting with diverse teams and customers regularly.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Bachelor Of Arts And Science - Criminal Justice

Florida Agricultural And Mechanical University
Tallahassee, FL
05.2014

High School Diploma -

Westwood High School
Ft. Pierce, FL
06.2009

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Staff motivation
  • Punctual and reliable
  • Energetic and enthusiastic
  • Training and mentoring

Timeline

Shift Manager

Wendys Fast Food
01.2022 - 02.2024

Shift Manager

Taco Bell
06.2018 - 12.2021

Shift Manager

McDonalds
05.2014 - 05.2018

Bachelor Of Arts And Science - Criminal Justice

Florida Agricultural And Mechanical University

High School Diploma -

Westwood High School

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