Dexter Hancock
Atlanta,GA
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
LKQ Corporation Inc.
Atlanta, GA
01.2019 - 08.2022
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Assembled orders according to customer requests.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Monitored temperature and humidity levels in the warehouse environment.
- Managed hazardous waste removal operations per government regulations.
- Provided assistance in loading and unloading containers from ships and trains.
- Identified discrepancies between physical count and computer data.
- Assisted customers with product selection inquiries when needed.
- Processed returns of defective merchandise as required.
- Investigated any reported problems regarding shipping errors or damages.
Roofing Laborer
Homes By Design Realty
Atlanta, CA
02.2014 - 08.2016
- Loaded roofing materials onto the truck and unloaded them at the job site.
- Assisted in preparing and laying down felt paper, shingles, and other roofing material to construct roofs.
- Installed flashing around chimneys, vents, and skylights according to specifications.
- Repaired existing roofs by replacing damaged or worn shingles, shakes or tiles.
- Used ladders properly when accessing rooftops for repairs or installations.
- Operated power tools such as drills and saws safely according to manufacturer's instructions.
- Followed all OSHA safety regulations related to roofing activities.
- Performed minor maintenance tasks on tools used in roofing operations such as cleaning, lubricating, and tightening components.
- Collected and removed debris and roofing materials to disposal areas at end of every shift to maintain clean work area.
- Performed skilled and semi-skilled repairs to existing roofs, including shingle replacement.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Maintained and repaired roofing tools and equipment.
- Applied plastic coatings and membranes, fiberglass or felt over sloped roofs to prepare for shingle installation.
Customer Service Associate
Atlantic Plumbing Supply
Atlanta, CA
08.2011 - 08.2015
- Performed additional duties as assigned by management team.
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
Education
Associate of Science - Computer Science And Programming
University of Atlanta
Atlanta, GA01.2018
Skills
- Quality Control
- Warehouse Organization
- Loading and Unloading
- Warehouse Operations
- Order Fulfillment
- Storage Organization
- Heavy Equipment Operation
- Supply Ordering
- Cycle Counting
- Order Preparation
- Shipment Palletization
- Shipping and Receiving
- Operations Support
- Inventory Tracking
- Product Management
- Health and Safety Regulations
- Forklift Operation
- Heavy Lifting
- Delivery Scheduling
- Warehouse Auditing
- Self-Motivated and Disciplined
- Cost Reduction
- Picking and Packing
Timeline
Warehouse Worker
LKQ Corporation Inc.
01.2019 - 08.2022
Roofing Laborer
Homes By Design Realty
02.2014 - 08.2016
Customer Service Associate
Atlantic Plumbing Supply
08.2011 - 08.2015
Associate of Science - Computer Science And Programming
University of Atlanta