Skills
Summary
Work History
Education
Affiliations
Corporate Training
Generic

Dexter Morris

Lancaster,Texas

Skills

  • Customer service
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Sales forecasting
  • Pipeline management
  • Territory management
  • Customer relationship management
  • Quota achievement

Summary

Dynamic sales professional with a proven track record at Voyager Sopris Learning, excelling in customer relationship management and sales expertise. Achieved and exceeded quotas seven years straight through strategic planning and strong client engagement. Skilled in pipeline management, fostering loyalty, and implementing effective CRM systems to enhance service delivery and drive revenue growth.

Work History

Owner

MWM Tax Services
11.2013 - Current
  • Established operational processes to enhance business efficiency and productivity.
  • Managed vendor relationships to ensure quality service delivery and cost-effectiveness.
  • Oversaw financial planning, budgeting, and forecasting for sustainable growth.
  • Developed marketing strategies to increase brand awareness and customer engagement.
  • Established a community-based office providing tax preparation and financial services.

Sales Executive

Voyager Sopris Learning
08.2000 - 02.2023
  • Developed and executed strategic sales plans to enhance market penetration and client engagement.
  • Cultivated strong relationships with educational institutions to drive product adoption and customer loyalty.
  • Analyzed market trends and competitor activities to inform sales strategies and improve positioning.
  • Led training sessions for new sales team members, promoting best practices and product knowledge.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Achieved or exceeded company-defined sales quotas.

CRM Sales Associate

Staffware
06.1998 - 08.2000
  • Developed CRM strategies to enhance customer engagement and retention.
  • Analyzed customer data to identify trends and improve service delivery.
  • Implemented training programs for staff on CRM system usage and best practices.
  • Led cross-functional teams in optimizing CRM processes, resulting in streamlined workflows.

Advertising Sales Representative

GTE
05.1995 - 05.1998
  • Developed tailored advertising solutions to meet client needs and increase revenue.
  • Cultivated strong relationships with clients, enhancing customer loyalty and retention rates.
  • Conducted market research to identify emerging trends and opportunities for growth.
  • Collaborated with creative teams to produce compelling advertising materials that drive engagement.

Education

Bachelor of Science - Business Administration And Management

South Carolina State University
Orangeburg, SC
05-1993

Affiliations

  • National Sales Network
  • American Association of Inside Sales Professionals

Corporate Training

  • Consultative Selling
  • Salesforce.com
  • Miller-Heiman Strategic Selling