Dexter Thomas
Scranton,PA
Summary
Experienced professional Automotive/Toyota TPAT Service Technician with the motivation, desire, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical systems.
Overview
12
12
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
Scranton, Pennsylvania
08.2022 - Current
- Collected, sorted and checked baggage tags against flight lists.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Operated equipment to support on-ground operations in between flights.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
- Implemented company policies regarding baggage handling and customer service.
- Worked in various weather conditions to ensure continuous airport operations.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Updated and maintained accurate records of baggage and cargo handling activities.
Express Service Technician
Tom Hesser Nissan Llc
Dunmore, Pennsylvania
08.2021 - 08.2022
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Replaced worn or broken parts as needed.
Amazon Delivery Driver
Chason logistics
Hazleton, Pennsylvania
11.2020 - 08.2021
- Inspected vehicles' condition, supplies and equipment before and after trips
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Checked tires for proper inflation before leaving on each route.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Received daily delivery instructions and route assignments from dispatch.
Warehouse Worker
Amazon
Hazleton, Pennsylvania
10.2020 - 11.2020
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assembled orders according to customer requests.
Team Member
Make Up My Cosmetics
Scranton, Pennsylvania
01.2020 - 01.2020
- Ensured that all equipment was operating correctly, including labeling machines and capping machines.
- Cleared machine jams to reset malfunctions for production line.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
- Wrapped protective material around each product and packed items into cartons.
- Calibrated and tested bottle fillers for accuracy in accordance with company standards.
- Attached labels to packaged items or stenciled information on containers.
Chocolate Maker
Berry Callebaut
Dunmore, Pennsylvania
12.2019 - 01.2020
- Monitored production processes to ensure quality standards were met while minimizing waste.
- Recorded production data for each product batch, including ingredients used, time cycles and temperatures.
- Performed regular maintenance checks on equipment used in manufacturing operations.
- Sourced sustainable cocoa beans from local farms for use in high-end artisanal chocolates.
Team Member
1800 got junk
Scranton
08.2019 - 12.2019
- Inspected trucks prior to beginning routes to verify safe operating conditions.
- Instructed general public on where to put drop-offs based on observable quality and types of materials identified.
- Gathered garbage from residential buildings, businesses and other facilities to dispose of in garbage truck.
- Dropped off and picked up roll-off containers, verified proper tie-downs and reported on needed truck maintenance.
- Followed established routes and schedules for efficient service delivery.
- Packed garbage using compactor equipment.
- Emptied bins into hopper of truck manually when necessary.
Express Service Technician
Tom Hesser Nissan Llc
Dunmore, Pennsylvania
05.2019 - 05.2019
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Replaced worn or broken parts as needed.
- Changed oil, transmission fluid and filters in vehicles.
- Managed inventory of repair supplies and ordered new materials when needed.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Express Service Technician
Motorworld Toyota Scion
Wilkes-Barre, Pennsylvania
12.2018 - 05.2019
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Replaced worn or broken parts as needed.
- Changed oil, transmission fluid and filters in vehicles.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Performed diagnostics and repairs on cars, trucks, and other motor vehicles in accordance with factory standards.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Provided excellent customer service to ensure customers were satisfied with their experience.
- Cleaned work areas regularly according to safety protocols.
- Explained repair procedures and estimated costs to customers.
Car Detailer
MotorWorld
Wilkes-Barre, Pennsylvania
05.2018 - 12.2018
- Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Served clients with on-site detailing services at businesses and homes.
Lube Technician
Jack williams tires
Scranton
07.2017 - 02.2018
- Conducted test drives before and after repair services.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
Detailer
Conicelli Auto Plex
Conshohocken, PA
12.2016 - 04.2017
- Vacuum, wash and dry customer and inventory vehicles
Candy Packer
Gertrude Hawks Chocolate Factory
Dunmore, PA
06.2015 - 08.2015
- Cut candy, Package candy, Sort candy onto pallets, place pallets in refrigerator
Crew Member
McDonalds
Scranton, PA
06.2013 - 04.2014
- Cook, Clean dining room, Stock inventory
Education
Diploma - Toyota TPAT, Toyota Professional Automotive Technician Program
Universal Technical Institute (UTI)
Exton, PA04.2017
High School - Academics
Scranton high School
Scranton, PA06.2015
Skills
- Pushback and towing
- Item transport
- Aviation regulations
- Security compliance
- Marshaling aircraft
- Baggage tag checks
- Aviation and transportation
- Weight/balance loading
- Crew assistance
- Security processes
- Deicing of aircraft
- Traveler escort
- Baggage oversight
- Arrival/departure procedures
- Aircraft towing
- Flight scheduling
- Hazardous materials
- Ramp service
Training
- Success Track, UTI Specific Training Program that stresses Life Skills, Professionalism, Team Building, Communication and Life Long Learning Awareness
- Spanish, Fluent
Awards
- Ford Technical handling Certification
- Excellent Attendance
- 9 Attendance/Professionalism Pins
Timeline
Ramp Agent
Piedmont Airlines
08.2022 - Current
Express Service Technician
Tom Hesser Nissan Llc
08.2021 - 08.2022
Amazon Delivery Driver
Chason logistics
11.2020 - 08.2021
Warehouse Worker
Amazon
10.2020 - 11.2020
Team Member
Make Up My Cosmetics
01.2020 - 01.2020
Chocolate Maker
Berry Callebaut
12.2019 - 01.2020
Team Member
1800 got junk
08.2019 - 12.2019
Express Service Technician
Tom Hesser Nissan Llc
05.2019 - 05.2019
Express Service Technician
Motorworld Toyota Scion
12.2018 - 05.2019
Car Detailer
MotorWorld
05.2018 - 12.2018
Lube Technician
Jack williams tires
07.2017 - 02.2018
Detailer
Conicelli Auto Plex
12.2016 - 04.2017
Candy Packer
Gertrude Hawks Chocolate Factory
06.2015 - 08.2015
Crew Member
McDonalds
06.2013 - 04.2014
Diploma - Toyota TPAT, Toyota Professional Automotive Technician Program
Universal Technical Institute (UTI)
High School - Academics
Scranton high School