Dexter Williams
Bainbridge,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Network Maintenance Technician IV
Comcast Cable and Xfinity Internet
Riverdale, GA
02.2019 - Current
- Performs routine troubleshooting calls, surveys the plant, responds to and repairs service interruptions, performs construction maintenance duties, pre-wires dwelling units, performs multi-product service calls, performs wall fish, and installs multi-product installations.
- Tested network performance and troubleshot any issues.
- Implemented new networking technologies in accordance with industry standards.
- Diagnosed and resolved complex network problems in a timely manner.
- Developed disaster recovery plans to minimize downtime in case of emergency situations.
- Updated job knowledge by participating in educational opportunities such as training seminars or conferences.
- Maintained positive working relationship with fellow staff and management.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Communications Technician IV
Comcast
Marietta, GA
04.2019 - 02.2021
- Performed installations and changes of service, completed record keeping, troubleshooted equipment with customers, designed basic home networks, communicated and educated customers on products and services, maintained vehicle and equipment, operated and maintained installation tools and technology, and ensured safety protocols and guidelines were followed.
- Installed, configured and maintained network cabling systems according to industry standards.
- Conducted routine inspections on devices.
- Installed, set up and repaired devices and system components.
- Read blueprints and repair manuals to identify and repair mechanical problems.
- Tested connections to verify power supplies and communication link functionality.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
Plasma Processor/ Lab Tech/PCS2 machine technician
GRIFOLS Biomat USA
Dothan, AL
07.2017 - Current
- Collected and processed donor samples, packed units for shipment, monitored stored product, reported working conditions of equipment, completed necessary documentation, ensured donor confidentiality, and performed maintenance and repairs on PCS2 Plasmapheresis machines.
- Performed quality control tests on processed materials to ensure compliance with standards.
Police Recruit
Gwinnett County Police Department
Lawrenceville, GA
12.2015 - 09.2016
- Made quick decisions under pressure, worked hard and self-motivated, understood safety protocols for patrols, had strong communication skills, and maintained accurate record-keeping.
Route Driver
Fed Ex Home Delivery
Cranbury, NJ
05.2015 - 06.2016
- Picked up and delivered packages, provided quality customer service, took phone calls from customers, sorted packages, loaded the vehicle, retrieved items, collected signatures, and maintained vehicle cleanliness.
Site Supervisor
L&M Kleening Service
Somerset, NJ
01.2008 - 01.2016
- Performed customer service site checks, controlled inventory, maintained custodial equipment, complied with safety codes, and performed custodial maintenance duties.
Shipping Clerk
Silverline Windows
North Brunswick, NJ
09.2013 - 07.2014
- Processed supplies, stock, materials, packages, and products through the delivery and warehouse system.
Custodian/ Acting Supervisor
New Brunswick Board of Education
New Brunswick, NJ
01.2006 - 01.2014
- Performed custodial and janitorial duties, arranged furnishings and equipment, maintained supplies and equipment, inspected school premises, and ensured safety measures were managed effectively.
Student Worker/Secretary
Raritan Valley Community College
Branchburg, NJ
01.2007 - 01.2009
- Performed data entry tasks, created and updated student records, verified student information, performed reception and greeting duties, and maintained a clean work area.
Education
Associate in Liberal Arts -
Raritan Valley Community College
Branchburg Township, NJ05.2009
High School Diploma in General Studies (Honors Student) -
Cottonwood High School
Cottonwood, AL05.2005
Skills
- Microsoft Office
- Problem Solver
- Strong Work Ethic
- Lab Technician
- Leadership
- Teamwork
- Customer Service
- Self motivated
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Delivery Driver Experience
- Box Truck
- Network Troubleshooting
- Connectivity Troubleshooting
- Troubleshooting And Analysis
- Preventive Maintenance
- Troubleshooting And Diagnosis
- Equipment Maintenance
- Wiring Repairs
- Cable Termination
- Electrical Repair
- Troubleshooting
- Telecommunication
- Commercial Driving
- Cabling
- Mechanical Knowledge
- Heavy Lifting
- Mechanical Systems
- Scheduled Maintenance
- Network Repairs And Maintenance
Certification
Haemonetics Pcs2
Ladder Climbing Cert.
Bucket Truck Cert
Defensive Driving
Additional Information
A hard worker looking for an entry level position. My strong customer service orientation and communication skills can assist in the efficient running of the operation. I can add real value to your organization. Energetic and adaptable, I am a team player, but can also work alone. I am always willing to go the extra mile.
Relocation
Atlanta, GA
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
Maintenance tech of the week multiple times.
Timeline
Communications Technician IV
Comcast
04.2019 - 02.2021
Network Maintenance Technician IV
Comcast Cable and Xfinity Internet
02.2019 - Current
Plasma Processor/ Lab Tech/PCS2 machine technician
GRIFOLS Biomat USA
07.2017 - Current
Police Recruit
Gwinnett County Police Department
12.2015 - 09.2016
Route Driver
Fed Ex Home Delivery
05.2015 - 06.2016
Shipping Clerk
Silverline Windows
09.2013 - 07.2014
Site Supervisor
L&M Kleening Service
01.2008 - 01.2016
Student Worker/Secretary
Raritan Valley Community College
01.2007 - 01.2009
Custodian/ Acting Supervisor
New Brunswick Board of Education
01.2006 - 01.2014
Associate in Liberal Arts -
Raritan Valley Community College
High School Diploma in General Studies (Honors Student) -
Cottonwood High School