Deyanira Mercado Montalvo

• Coordinated complex scheduling for administrative staff, enhancing operational efficiency.
• Managed more than 50 emails per day and documentation, ensuring timely communication across departments.
• Developed and maintained filing systems, improving information retrieval processes.
• Oversaw office supply inventory, optimizing resource allocation and reducing costs.
• Analyzed data trends to inform strategic decisions on resource management and budget allocation.
• Organized corporate events to promote company culture, fostering strong relationships among employees.

• Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
• Expertly coordinated logistics for functions both within and outside of organization.
• Kept files and records in content management systems such as MS SharePoint, EXCEL and others. Managed over 100 emails and calls per day.
• Wrote and prepared deliberate agendas for company meetings.
• Interpreted parents conferences and phone calls as well as translated documents as needed for our department.

• Facilitated communication between judge, client and lawyer during Disability hearings at Social Security administration office, using medical and community interpreting skills.
• Maintained message content, tone, and emotion as closely as possible.
• Molded translation to reflect intended meaning and audience reading level.

• Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
• Maintained message content, tone, and emotion as closely as possible.
• Followed ethical codes to protect confidentiality of patient medical information.
• Streamlined patient and provider interaction by providing channel of effective communication.
• Verified understood medical information for patients by simplifying any jargon.
• Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
• Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
• Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
• Received great reviews on completion of interpreting job assignment.

Offered English to Spanish/ Spanish to English consecutive interpretation of 4 daily on site classes for adult students.

• Offered English to Spanish/Spanish to English consecutive interpretation of 4 daily on site classes for adult students.
• Simultaneously interpretation of weekly seminars.
• Translation of written materials as needed.
• Audio transcriptions of recording materials to the target language.