De'yanna Cooksey
Kingwood,TX
Summary
Qualified Warehouse Order Selector with extensive experience in managing inventory and ensuring timely order fulfillment. Successfully coordinated logistics and optimized workflow to improve operational efficiency. Demonstrated ability to use inventory management systems and collaborate effectively with team members.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Store Leader
Panda Express
Humble, TX
06.2024 - Current
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and developed team members to enhance service quality and operational efficiency.
- Implemented inventory management strategies to reduce waste and improve stock accuracy.
- Monitored sales trends and adjusted staffing levels to meet fluctuating customer demand.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
Sales Associate
Aeropostale
Humble, TX
10.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered exceptional customer service, enhancing overall shopping experience and increasing repeat clientele.
- Assisted in merchandising efforts, ensuring displays were visually appealing and aligned with brand standards.
Cashier
Victoria's Secret & PINK
Orlando, FL
03.2020 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
Sales Associate
Aldi
Kingwood, TX
02.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Film And Video Production
Blanson CTE High SChool
Houston, TX07-2020
Filming Production - Film And Video Production
Full Sail University
Winter Park, FL10-2021
Cosmology -
Remington College
Houston, TX07-2022
Skills
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
- Listening skills
- Team management
- Heavy lifting
- Order picking accuracy
- Warehouse safety procedures
- Order fulfillment
- Inventory counting
- Team collaboration
- RFID scanning
Certification
- First Aid Certification
- CPR +AED
- Food Handler
- TABC
Languages
English
Full Professional
Chinese (Mandarin)
Elementary
Spanish
Elementary
Timeline
Sales Associate
Aeropostale
10.2024 - 12.2024
Store Leader
Panda Express
06.2024 - Current
Cashier
Victoria's Secret & PINK
03.2020 - 08.2023
Sales Associate
Aldi
02.2019 - 02.2020
Associate of Arts - Film And Video Production
Blanson CTE High SChool
Filming Production - Film And Video Production
Full Sail University
Cosmology -
Remington College