Summary
Overview
Work History
Skills
Timeline
Generic

Deybis Gayoso

Orlando,FL

Summary

Hospitality leader with over 8 years of experience in managing and enhancing operations across diverse settings. Proven track record of driving guest satisfaction and loyalty through exceptional service delivery and strategic team development. Strong communicator with the ability to build lasting relationships with guests and staff fostering a collaborative and positive work environment. Skilled in implementing innovative marketing strategies and operational improvements that elevate brand reputation and market presence. Passionate about creating memorable experiences and leading teams to exceed performance goals in fast-paced, high-demand environments.

Overview

8
8
years of professional experience

Work History

Client Relations Manager

Blast Coatings
08.2021 - Current
  • Develop and maintain strong relationships with clients, understanding their business needs and objectives.
  • Conduct regular check-ins and performance reviews with clients to ensure satisfaction and identify opportunities for improvement.
  • Improved client retention rates by 50% over a year through the implementation of personalized follow-up strategies and regular feedback sessions.

Restaurant Manager

Yard House
02.2021 - 08.2021
  • Recruit, train, and supervise restaurant staff, fostering a positive work environment and encouraging team development.


  • Ensure exceptional dining experiences by addressing guest concerns, managing reservations, and maintaining high service standards.


  • Reduced staff turnover by 20%, by creating a comprehensive training program and implementing employee recognition initiatives

Restaurant Manager

Brio
05.2016 - 02.2021
  • Oversee daily operations, ensuring that all areas of the establishment run smoothly, including front-of-house and back-of-house activities.


  • Coordinate events, meetings, and special functions, ensuring all details are managed and executed flawlessly.


  • Trained and mentored new team members in hospitality service, contributing to a more cohesive and efficient team environment.

Skills

  • Communication Skills
  • Problem-Solving Abilities
  • Interpersonal Skills
  • Project Management
  • Team Collaboration
  • Leadership Skills
  • Conflict Resolution
  • Hospitality Service Orientation
  • Attention to Detail
  • Adaptability

Timeline

Client Relations Manager

Blast Coatings
08.2021 - Current

Restaurant Manager

Yard House
02.2021 - 08.2021

Restaurant Manager

Brio
05.2016 - 02.2021

Similar Profiles

CREATE PROFILE
Deybis Gayoso