Deylin Forchilli
Selkirk
Summary
Dynamic hospitality professional with a proven track record at Longhorn Steakhouse, excelling in customer service and multitasking. Recognized for enhancing guest experiences and training staff effectively. Skilled in maintaining cleanliness and hygiene while addressing complaints promptly, ensuring a welcoming atmosphere and operational efficiency.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess/busser
Longhorn Steakhouse
Albany, NY
03.2025 - 11.2025
- Greeted guests warmly, ensuring a welcoming atmosphere upon arrival.
- Managed reservation system, coordinating seating arrangements to optimize flow.
- Assisted in training new staff on customer service standards and procedures.
- Addressed guest inquiries and concerns promptly, enhancing overall experience.
- Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
Cashier/food Handler
Mr Subb
Albany, NY
01.2022 - 01.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Cook/dishwasher
Ted’s Fish Fry
Albany, NY
06.2020 - 08.2020
- Prepared and cooked a variety of seafood dishes according to established recipes.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Assisted in inventory management, tracking supplies, and minimizing waste effectively.
- Collaborated with team members to streamline meal preparation processes for efficiency.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
GED -
South Colonie High School
Albany, NY06.2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Handling complaints
Timeline
Restaurant Hostess/busser
Longhorn Steakhouse
03.2025 - 11.2025
Cashier/food Handler
Mr Subb
01.2022 - 01.2023
Cook/dishwasher
Ted’s Fish Fry
06.2020 - 08.2020
GED -
South Colonie High School