Johanne Joseph
Newark,NJ
Summary
Motivated high school graduate with a strong background in customer service, and proven leadership capabilities. Proven ability to work in fast-paced environments, and following directives to achieve team goals. Eager to grow professionally and contribute to a successful organization. Goal driven and committed to a long term career.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess/Busser
Longhorn Steakhouse
Union, NJ
04.2025 - Current
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted customers and escorted them to their tables.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Answered telephone to provide dining information and take reservations.
Sales Associate
Footlocker
Short Hills, NJ
03.2024 - 04.2025
- Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
- Provided product knowledge to customers on different styles of shoes.
- Assisted customers with finding the right size, style, and color of shoe.
- Ensured that all merchandise was accurately priced and tagged with labels.
- Assisted customers in finding the perfect pair of shoes by providing personalized recommendations.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cashier
ShopRite
West Orange, NJ
04.2021 - 05.2023
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
Education
Associate of Applied Science -
Union County College
Cranford, NJ12-2026
High School Diploma -
Irvington High School
Irvington, NJ06-2024
Skills
- Customer service
- Sales techniques
- Visual merchandising
- Team collaboration
- Task prioritization
- Multi-line telephones
- Judgment and decision making
- Problem solving
- Reading comprehension
Languages
English
Native/ Bilingual
French
Limited
Haitian Creole
Native/ Bilingual
Timeline
Restaurant Hostess/Busser
Longhorn Steakhouse
04.2025 - Current
Sales Associate
Footlocker
03.2024 - 04.2025
Cashier
ShopRite
04.2021 - 05.2023
Associate of Applied Science -
Union County College
High School Diploma -
Irvington High School